Getting Help | HP 520, 570, 590 specs

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7 Getting Help

Read this chapter to learn how to answer any questions you may have while using your

7. Getting Help

HP

OfficeJet. You’ll find many sources of helpful information, plus you’ll

learn where to look up any displayed messages you may find confusing, how to clear error messages, and where to find additional troubleshooting information.

Sources of Information and Help	7-2
Using the HP OfficeJet’s Help System	7-5
Understanding the Messages Displayed	7-6
on the HP OfficeJet’s Keypad

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HP 520, 570, 590 manual Getting Help

Contents

User’s Guide This product is approved for use in the United States Only This product is approved for use in the United States Only Table of Contents Setting Up the HP OfficeJet for 1Your Office 3Faxing Copying Printing Getting Help Setting Up 1the HP OfficeJet For Your Office Setting Up Make Sure Everything Is in the Box If you don’t have a CD-ROM disc drive Plug in the Line Connector Load the Tray Connect the Cables Insert the Print Cartridges Setting Up Load the Paper Supply Single-envelope tray Use this tray to Connect Your Office Equipment Required What should you connect? Read these questions Circle your answers What to do next How to tell if you have a modem How should you connect? Phone optional, but recommended Dedicated line Case ACJDedicated line with a PC-modem Case ACH Telephone wall jack Dedicated line with external modem ACI Phone optional External But recommended Modem Shared line Case Adgj Shared line with a PC-modem Case Adgh Phone optional PC with But recommended Internal modem Shared line with an external modem Case Adgi Phone optional External Telephone But recommended Modem Shared line with answering machine Case Adej Continue with , Install the Software Required Shared line with computer voicemail Case Adfj Shared line with PC-modem & answering machine Case Adeh Shared line, PC- modem & computer voicemail Case Adfh Telephone wall jack Erly Phone optional Shared line with distinctive ring Case B Continue with Step Install the Software \setup.exe Print a report Make Sure Everything Works ProperlyReceive a fax Make a copy Scan a page to your computer What’s Next? Sending paper documents Sending a fax directly from your software Program From the HP OfficeJet’s keypad Sending FaxesSending paper documents From the Document Assistant screen Send Fax dialog box has additional faxing options Sending a fax directly from your software programQuick Tour Copying Basic copying from HP OfficeJet’s keypad Document Assistant asks you what you want to do Using advanced copy settings in the HP OfficeJet’s softwareCopy dialog box has advanced copy settings Scanning images Select your scan settings from the Scan dialog boxScanning Printing Scanning text for editing OCR Main menu of the Help system Using the Help SystemHP OfficeJet Manager menu Other ways to get help If you need toPage Receiving Faxes to Your Computer PC Using a document carrierSending from Using a document carrier to protect your original Sending a Paper Document Document guides Sending from the keypadDialing in real time To dial in real time To dial directly from a telephone Speed dialing To speed dial Sending from the HP OfficeJet Document Assistant Enter the fax number or click Phone Book entry Sending a Fax Directly from Your Software Program Stack Receiving Printed FaxesLoading the paper supply Guides Notes Answering settings Manually receiving faxes Receiving Faxes to Your PC Press Start or Dial 1-2-3 from an extension phone Changing the Resolution Using Advanced Fax Features and SettingsAdvanced fax send settings Use this Resolution setting For this result Photo Best quality for photographs and graphics Standard Standard quality for words300 dpi Best quality for words Type of fax sent Where and how to change the Resolution From your software Program Type of fax sent Where and how to change the ContrastChanging the Contrast Entering a pause during keypad dialing Changing the Automatic Redial setting in the softwareRedialing a fax number Redialing manually with the Redial/Pause button Assigning Speed Dial codes Assigning a speed dial code to a single fax number Assigning a speed dial code to a group of fax numbers Type of fax sent How to fax to a group of fax numbers Faxing to a group of fax numbers Setting Tone or Pulse dialing type Other advanced features for sending faxes Fax Using the Phone Book Phone Book dialog boxIncluding an electronic Send Fax dialog box Cover Page Data dialog Advanced fax receive settings Phone Answering Automatic or Manual Change the Rings to Answer setting in the Answering tab Changing the number of rings before answering Using Distinctive Ring Updating your fax receive setup To update your fax receive settings in the software Changing the paper size settingOther advanced features for receiving faxes Viewing Lists of All Sent and Received Faxes Fax History report Adjusting sound volumesPrinting the Fax Reports Last Fax report Changing the time and date Copying Output tray Loading the Paper Supply for CopyingStack guides Using a Document Carrier to Protect Your Original Copying from the Keypad Optimizing the quality Resolution setting Controlling how your copies will look Automatic collating Darkening and lightening Contrast settingUse this Resolution For this result Change any of these copy settings before beginning to copy Copying from Document Assistant Reducing and enlarging Reduce/Enlarge* method Settings availableOptimizing the quality Drag the slider bar Drag to a number between 50 and 200 to Collating On or Off Example when Collating is turned onExample when Collating is turned off How to tell if your software program Scanning Scanning Your Document As an Image Scanning from the Document Assistant Change any of the scan settings, then click Start Scan Page How to tell if your software program supports Twain How to scan with TwainPage To scan using OCR Scanning Your Document to Edit the Words OCR OCR to edit the words in your document Click Start Scan Using the Advanced tab settings Printing Selecting paper/media types and sizes Using Paper and Other Media TypesTypes of Media Sizes of Media Weight Loading tips for paper and other media Loading the single-envelope slot Loading plain and special papersLoading letterhead paper Loading multiple envelopes Loading transparencies Using the Paper tab settings Using the Print SettingsLocating the print settings Paper tab Print settings Print quality and speed Using the Setup tab settingsSetup tab Print settings Printing in color Printing in grayscale Using the Advanced tab settingsAdvanced tab Print settings Printing from Your Win- dows Software Program Printing from HP OfficeJet Manager Getting Help Getting Help Sources of Information and Help Internet/World Locator ServiceHP Reseller Wide Web HP Bulletin Board ServicePost Warranty HP Customer Using the HP OfficeJet’s Help System Understanding the Messages Displayed on the Keypad Black ink low Black print cartridge may be low on ink Time, or This keypad Has this meaning This action is Help OfficeJet/Replacing print cartridges Insert connector Fax/phone line con For safety, press Start Off hook You pressed the Start This keypad Has this meaning This action is If the scanner cover is missing You that a received fax is XX Unassigned Displayed speed dial Specifications Specifications Product Specifications Paper/Media Types Paper WeightPaper Sizes Paper Margins Printing Copy Resolution Fax ResolutionPaper Weight Faxes Sent Paper Weight Document Tray Ordering Information Supply/Accessory HP Reorder NumberScan Resolution Paper Margins Scanning Network FCC Requirements Obtaining a Material Safety Data Sheet MsdsRegulatory Information Ance could void the users authority to use the equipment For Compliance Information only Declaration of ConformitySupplementary Information Index Page Iii Page Page Page Vii Viii