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HP 520, 570, 590 manual

Models: 520 570 590

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7 Getting Help

Read this chapter to learn how to answer any questions you may have while using your

7. Getting Help

HP

OfficeJet. You’ll find many sources of helpful information, plus you’ll

learn where to look up any displayed messages you may find confusing, how to clear error messages, and where to find additional troubleshooting information.

Sources of Information and Help	7-2
Using the HP OfficeJet’s Help System	7-5
Understanding the Messages Displayed	7-6
on the HP OfficeJet’s Keypad

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HP 520, 570, 590 manual

Contents

User’s Guide This product is approved for use in the United States Only This product is approved for use in the United States Only Table of Contents Setting Up the HP OfficeJet for 1Your Office 3Faxing Copying Printing Getting HelpSetting Up 1the HP OfficeJet For Your Office Setting UpMake Sure Everything Is in the Box If you don’t have a CD-ROM disc drivePlug in the Line Connector Load the TrayConnect the Cables Insert the Print CartridgesSetting Up Load the Paper Supply Single-envelope tray Use this tray toConnect Your Office Equipment Required What should you connect?Read these questions Circle your answers What to do nextHow to tell if you have a modem How should you connect?Phone optional, but recommended Dedicated line Case ACJDedicated line with a PC-modem Case ACH Telephone wall jackDedicated line with external modem ACI Phone optional External But recommended ModemShared line Case Adgj Shared line with a PC-modem Case Adgh Phone optional PC with But recommended Internal modemShared line with an external modem Case Adgi Phone optional External Telephone But recommended ModemShared line with answering machine Case Adej Continue with , Install the Software Required Shared line with computer voicemail Case Adfj Shared line with PC-modem & answering machine Case Adeh Shared line, PC- modem & computer voicemail Case Adfh Telephone wall jack Erly Phone optional Shared line with distinctive ring Case B Continue with Step Install the Software \setup.exePrint a report Make Sure Everything Works ProperlyReceive a fax Make a copy Scan a page to your computerWhat’s Next? Sending paper documents Sending a fax directly from your software ProgramFrom the HP OfficeJet’s keypad Sending FaxesSending paper documents From the Document Assistant screenSend Fax dialog box has additional faxing options Sending a fax directly from your software programQuick Tour Copying Basic copying from HP OfficeJet’s keypadDocument Assistant asks you what you want to do Using advanced copy settings in the HP OfficeJet’s softwareCopy dialog box has advanced copy settings Scanning images Select your scan settings from the Scan dialog boxScanning Printing Scanning text for editing OCRMain menu of the Help system Using the Help SystemHP OfficeJet Manager menu Other ways to get help If you need toPage Receiving Faxes to Your Computer PC Using a document carrierSending from Using a document carrier to protect your original Sending a Paper DocumentDocument guides Sending from the keypadDialing in real time To dial in real time To dial directly from a telephoneSpeed dialing To speed dialSending from the HP OfficeJet Document Assistant Enter the fax number or click Phone Book entrySending a Fax Directly from Your Software Program Stack Receiving Printed FaxesLoading the paper supply Guides NotesAnswering settings Manually receiving faxesReceiving Faxes to Your PC Press Start or Dial 1-2-3 from an extension phoneChanging the Resolution Using Advanced Fax Features and SettingsAdvanced fax send settings Use this Resolution setting For this resultPhoto Best quality for photographs and graphics Standard Standard quality for words300 dpi Best quality for words Type of fax sent Where and how to change the Resolution From your software Program Type of fax sent Where and how to change the ContrastChanging the Contrast Entering a pause during keypad dialing Changing the Automatic Redial setting in the softwareRedialing a fax number Redialing manually with the Redial/Pause buttonAssigning Speed Dial codes Assigning a speed dial code to a single fax numberAssigning a speed dial code to a group of fax numbers Type of fax sent How to fax to a group of fax numbers Faxing to a group of fax numbersSetting Tone or Pulse dialing type Other advanced features for sending faxesFax Using the Phone Book Phone Book dialog boxIncluding an electronic Send Fax dialog box Cover Page Data dialogAdvanced fax receive settings Phone Answering Automatic or ManualChange the Rings to Answer setting in the Answering tab Changing the number of rings before answeringUsing Distinctive Ring Updating your fax receive setup To update your fax receive settings in the software Changing the paper size settingOther advanced features for receiving faxes Viewing Lists of All Sent and Received FaxesFax History report Adjusting sound volumesPrinting the Fax Reports Last Fax reportChanging the time and date Copying Output tray Loading the Paper Supply for CopyingStack guides Using a Document Carrier to Protect Your Original Copying from the KeypadOptimizing the quality Resolution setting Controlling how your copies will lookAutomatic collating Darkening and lightening Contrast settingUse this Resolution For this result Change any of these copy settings before beginning to copy Copying from Document AssistantReducing and enlarging Reduce/Enlarge* method Settings availableOptimizing the quality Drag the slider bar Drag to a number between 50 and 200 toCollating On or Off Example when Collating is turned onExample when Collating is turned off How to tell if your software program ScanningScanning Your Document As an Image Scanning from the Document AssistantChange any of the scan settings, then click Start Scan Page How to tell if your software program supports Twain How to scan with TwainPage To scan using OCR Scanning Your Document to Edit the Words OCROCR to edit the words in your document Click Start ScanUsing the Advanced tab settings PrintingSelecting paper/media types and sizes Using Paper and Other Media TypesTypes of Media Sizes of Media Weight Loading tips for paper and other mediaLoading the single-envelope slot Loading plain and special papersLoading letterhead paper Loading multiple envelopes Loading transparenciesUsing the Paper tab settings Using the Print SettingsLocating the print settings Paper tab Print settingsPrint quality and speed Using the Setup tab settingsSetup tab Print settings Printing in colorPrinting in grayscale Using the Advanced tab settingsAdvanced tab Print settings Printing from Your Win- dows Software Program Printing from HP OfficeJet ManagerGetting Help Getting HelpSources of Information and Help Internet/World Locator ServiceHP Reseller Wide WebHP Bulletin Board ServicePost Warranty HP CustomerUsing the HP OfficeJet’s Help System Understanding the Messages Displayed on the Keypad Black ink low Black print cartridge may be low on inkTime, or This keypad Has this meaning This action is Help OfficeJet/Replacing print cartridges Insert connector Fax/phone line con For safety, press Start Off hook You pressed the Start This keypad Has this meaning This action is If the scanner cover is missing You that a received fax is XX Unassigned Displayed speed dial Specifications SpecificationsProduct Specifications Paper/Media Types Paper WeightPaper Sizes Paper Margins PrintingCopy Resolution Fax ResolutionPaper Weight Faxes Sent Paper Weight Document TrayOrdering Information Supply/Accessory HP Reorder NumberScan Resolution Paper Margins ScanningNetwork FCC Requirements Obtaining a Material Safety Data Sheet MsdsRegulatory Information Ance could void the users authority to use the equipment For Compliance Information only Declaration of ConformitySupplementary Information Index Page Iii Page Page Page Vii Viii