This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, contact your authorized SMART reseller
(smarttech.com/where) or consult the SMARTSupport website (smarttech.com/support).

Correcting image alignment issues

Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors
can occur when you mount your interactive whiteboard system on an uneven surface or a wall that
has obstructions, or if you swivel the projector too far from the vertical center of your interactive
whiteboard.
Use the included installation instructions for the SMARTBoard 480iv and 680iv interactive
whiteboard system (smarttech.com/kb/153153) to eliminate most image alignment issues.

Diagnosing issues using the interactive

whiteboard system indicators and controls

This section documents the indicators and controls of the interactive whiteboard system
components.

Interactive whiteboard indicators and controls

For more information to resolve common issues, see the SMARTBoard 480 Interactive Whiteboard
User’s Guide (smarttech.com/kb/156693).
C H A P T E R 6
Troubleshooting your interactive whiteboard system
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