vii | CONTENTS
5Troubleshooting .................................................................................................. 37
Checking the Interactive Pen Display’s Power.................................................38
Power Indicator Problems................... ................................................... 39
Checking the Interactive Pen Display’s Status.................................................40
Status Indicator Problems................ ...................................................... 40
Pen Problems....................................................................................................41
Image Problems ................................................................................................42
General Display Problems...................................................................... 42
VGA Display Problems........................................................................... 44
Control and Writing Problems........................................................................... 45
Windows Computer Specific Problems.............................................................46
Mac Computer Specific Problems.....................................................................46
AHardware Environmental Compliance................................................................. 49
Waste Electrical and Electronic Equipment Regulations (WEEE Directive) ....49
Restriction of Certain Hazardous Substances (RoHS Directive)......................49
Packaging..........................................................................................................50
Covered Electronics Devices............................................................................50
China’s Electronic Information Products Regulations.......................................50
BCustomer Support............................ ................................................................... 51
Online Information and Support........................................................................51
Training..............................................................................................................51
Technical Support .............................................................................................51
Dispatch and Repair Status ..............................................................................51
General Inquiries...............................................................................................52
Warranty............................................................................................................52
Registration .......................................................................................................52
Index ............................................................................................. ...................... 53