Smart Technologies (XP20-2000i-B) manual Customer Support, Contacting SMART Technical Support

Customer Support

Contacting SMART Technical Support

SMART’s Technical Support team welcomes your call. However, you may first want to contact your local reseller if you experience any difficulties with your SMART product, as they may be able to solve the problem without delay.

All SMART products include free telephone, fax and e-mail support.

Telephone: 1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940 (all other countries) (Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday)

Fax: +1.403.806.1256

E-mail:support@smarttech.com

Web Site: www.smarttech.com/support

When you phone Technical Support, it will be helpful if you have access to your 2000i and the X-Port 20 switch during the call.

The support representative may ask you for the following information:

•the serial number of the unit

•the version of the software that’s causing the problem and the version of your computer’s operating system (if applicable)

General Inquiries

Main Switchboard: 1.888.42.SMART (toll-free in Canada/U.S.) or +1.403.245.0333 (all other countries)

Fax: +1.403.228.2500

E-mail:info@smarttech.com

Address: SMART Technologies Inc.

Suite 300, 1207 – 11th Avenue SW

Calgary, AB CANADA T3C 0M5

10 Installing an X-Port 20 Switch in a 2000i 99-00539-00 Rev B0