SMC Networks SMC7004AWBR manual Troubleshooting Chart

	TROUBLESHOOTING
	Troubleshooting Chart
Symptom	Action
Mobile users cannot	• Make sure that the Wireless Barricade and all
access the Wireless	mobile users are configured to use the same
Barricade	radio channel, wireless domain (SSID), and
	encryption keys.
	• Ensure that all mobile users are within range of
	the Wireless Barricade as specified in Appendix
	C.
Management Problems
Cannot connect using	• Be sure to have configured the Wireless
the Web browser	Barricade with a valid IP address, subnet mask
	and default gateway.
	• Check that you have a valid network connection
	to the Wireless Barricade and that the port you
	are using has not been disabled.
	• Check network cabling between the
	management station and the Wireless Barricade.
Forgot or lost the	• Press the RESET button on the rear panel to
password	restore the factory defaults.
Printer Server
The printer cannot	• Make sure the parallel cable between the
print or prints garbage	Wireless Barricade and printer is connected and
	is in good condition

A-3