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SMC Networks SMC8624T manual Appendix A Troubleshooting, Diagnosing Switch Indicators

Models: SMC8624T

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APPENDIX A

TROUBLESHOOTING

Diagnosing Switch Indicators

Table A-1. Troubleshooting Chart

Symptom	Action

Power LED is Off	• Check connections between the switch, the power
	cord, and the wall outlet.
	• Contact your dealer for assistance.
	• Contact SMC Technical Support.

Diag LED is On Amber	• Try power cycling the switch to clear the condition.
	• Contact your dealer for assistance.

Link LED is Off	• Verify that the switch and attached device are powered
	on.
	• Be sure the cable is plugged into both the switch and
	corresponding device.
	• Verify that the proper cable type is used and its length
	does not exceed specified limits.
	• Check the adapter on the attached device and cable
	connections for possible defects. Replace the defective
	adapter or cable if necessary.

A-1

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SMC Networks SMC8624T manual Appendix A Troubleshooting, Diagnosing Switch Indicators, Table A-1. Troubleshooting Chart

Contents

TigerSwitch 10/100/1000 Gigabit Ethernet SwitchInstallation Guide Page Irvine, CA TigerSwitch 10/100/1000 Installation GuideFrom SMC’s Tiger line of feature-rich workgroup LAN solutions 38 TeslaTrademarks LIMITED WARRANTY SMC Networks, Inc 38 Tesla Irvine, CA Japan VCCI Class A COMPLIANCESFCC - Class A Industry Canada - Class ACOMPLIANCES CE Mark Declaration of Conformance for EMI and Safety EECTaiwan BSMI Class A Australia AS/NZS 3548 1995 - Class A Safety ComplianceWarning Fiber Optic Port Safety fiber cable ends when they are powered onFrance and Peru only Power Cord SafetyPower Cord Set COMPLIANCESFrance et Pérou uniquement Power Cord SetCOMPLIANCES EuropeLE cordon secteur doit porter la mention HAR ou BASEC viiiCOMPLIANCES La prise mâle d’alimentation doit respecter la section 107-2 D1 deEnd of Product Life Span Warnings and Cautionary MessagesEnvironmental Statement PurposeCOMPLIANCES Related PublicationsThe SMC8624T, SMC8648T Management Guide Network Planning CONTENTS1 About the TigerSwitch 10/100/1000 3 Installing the Switch4 Making Network Connections xiii CONTENTSAPPENDICES Glossary IndexTABLES xvii FIGURESFIGURES xviiiFigure 1-1. SMC8648T Front and Rear Panels CHAPTER ABOUT THEOverview TIGERSWITCH 10/100/1000Management Options Switch ArchitectureFigure 1-2. SMC8624T Front and Rear Panels 10/100/1000BASE-T Ports Description of HardwareSFP Slots Figure 1-4. SMC8624T Port Status LEDs ABOUT THE TIGERSWITCH 10/100/1000TigerSwitch 10/100/1000 8624T Figure 1-3. SMC8648T Port Status LEDsCondition Table 1-1. Port Status LEDsStatus Figure 1-6. SMC8624T System Status LEDs There is a fault with the internal power supplyThere is a fault with the redundant power unit Figure 1-5. SMC8648T System Status LEDsFigure 1-8. SMC8648T Power Supply Receptacles Optional Redundant Power UnitPower Supply Receptacles Figure 1-7. SMC8624T Power Supply ReceptaclesPerformance Features and BenefitsConnectivity ExpandabilityFEATURES AND BENEFITS Limited lifetime warranty“At-a-glance” LEDs for easy troubleshooting Network management agent Manages the switch in-band or out-of-band1-10 ABOUT THE TIGERSWITCH 10/100/1000CHAPTER NETWORK PLANNING Introduction to SwitchingCollapsed Backbone Application ExamplesFigure 2-1. Collapsed Backbone Figure 2-2. Network Aggregation Plan Network Aggregation PlanFigure 2-3. Remote Connection with Fiber Cable Remote Connections with Fiber CableFigure 2-4. Making VLAN Connections Making VLAN ConnectionsApplication Notes CHAPTER 3 INSTALLING THE SWITCH Selecting a SiteFigure 3-1. RJ-45 Connections Ethernet CablingPackage Contents Equipment ChecklistOptional Rack-Mounting Equipment Rack Mounting MountingFigure 3-2. Attaching the Brackets Figure 3-3. Installing the Switch in a RackFigure 3-4. Attaching the Adhesive Feet Desktop or Shelf MountingFigure 3-5. Inserting an SFP Transceiver into a Slot Installing an Optional SFP Transceiver into the SwitchFigure 3-6. Power Receptacle Connecting to a Power SourceFigure 3-7. Serial Port DB-9 DTE Pin-Out Connecting to the Console Port3-10 INSTALLING THE SWITCHCHAPTER MAKING NETWORK CONNECTIONS Connecting Network DevicesTwisted-Pair Devices Figure 4-1. Making Twisted-Pair Connections Connecting to PCs, Servers, Hubs and SwitchesFigure 4-2. Wiring Closet Connections Network Wiring ConnectionsFiber Optic SFP Devices FIBER OPTIC SFP DEVICES Figure 4-3. Making LC Port ConnectionsTable 4-1. Maximum 1000BASE-T Gigabit Ethernet Cable Length Connectivity Rules1000BASE-T Cable Requirements 1000 Mbps Gigabit Ethernet Collision DomainTable 4-4. Maximum 1000BASE-ZX Fiber Optic Cable Distance 100 Mbps Fast Ethernet Collision Domain10 Mbps Ethernet Collision Domain Table 4-3. Maximum 1000BASE-LX Fiber Optic Cable DistanceCable Labeling and Connection Records Diagnosing Switch Indicators APPENDIX A TROUBLESHOOTINGTable A-1. Troubleshooting Chart Installation Power and Cooling ProblemsIn-Band Access Twisted-Pair Cable and Pin Assignments APPENDIX B CABLESFigure B-1. RJ-45 Connector Pin Numbers Table B-1. 10/100BASE-TX MDI and MDI-X Port Pinouts 10BASE-T/100BASE-TX Pin AssignmentsFigure B-2. Straight-through Wiring Straight-Through WiringFigure B-3. Crossover Wiring Crossover Wiring1000BASE-T Pin Assignments Table B-2. 1000BASE-T MDI-X and MDI Port Pinouts Cable Testing for Existing Category 5 CableAdjusting Existing Category 5 Cabling to Run 1000BASE-T Fiber StandardsNetwork Interface APPENDIX C SPECIFICATIONSPhysical Characteristics Port ConfigurationPower Supply Switching Database 16K MAC address entries LEDsWeight TemperatureMaximum Current Switch FeaturesStandards Forwarding ModeSPECIFICATIONS WarrantyCompliances SafetyAPPENDIX D ORDERING INFORMATION ORDERING INFORMATION 100BASE-TX GLOSSARYGlossary-1 10BASE-TCollision Domain Glossary-2Bandwidth CollisionIEEE Glossary-3Gigabit Ethernet Full DuplexSwitched Ports Media Access Control MACRedundant Power Unit RPU RJ-45 ConnectorTransmission Control Protocol/Internet Protocol TCP/IP Glossary-5Virtual LAN VLAN GLOSSARY Glossary-6Numerics INDEXIndex-1 Index-2 INDEX Index-3INDEX Index-4Page Fax 44 0 118 974 FOR TECHNICAL SUPPORT, CALLINTERNET FOR LITERATURE OR ADVERTISING RESPONSE, CALL