APPENDIX A

TROUBLESHOOTING

Diagnosing RPU Indicators

Table A-1 Troubleshooting Chart

 

 

Symptom

Action

 

 

Power LED is Off

• Internal power supply is disconnected.

 

• Check connections between the RPU, the power cord,

 

and the wall outlet.

 

• Contact Technical Support.

 

 

Link LED is Off

• The port does not have a valid connection to a switch.

 

• Check connections between the RPU and the switch.

 

• Check that power is being supplied to the RPU.

 

 

Link LED is Flashing

• There has been an RPU internal power failure.

Yellow

• Contact Technical Support.

 

 

Activity LED is

• The port has been shut down due to one of the following

Flashing Green

conditions:

 

- The unit has detected an over-current condition.

 

- One or more of the unit’s fans have failed.

 

• Check if the Fan LED is off, which indicates a fan failure.

 

• Check that the attached switch does not require more than

 

150 W of power.

 

• Power cycle the RPU to clear the condition.

 

• If the condition persists, contact Technical Support.

 

 

Fan LED is Flashing

• One or more fans are not operating properly.

Yellow

• Replace the unit as soon as possible.

 

 

A-1

Page 29
Image 29
SMC Networks SMCRPU14 manual Appendix a Troubleshooting, Diagnosing RPU Indicators