Sonance ASAP3D Appendix 3: Front-PanelLED Fault Indications, Technical Assistance and Service

SO N A M P ® ASAP3D SE ST E R E O PO W E R AM P L I F I E R

Appendix 3: Front-Panel LED Fault Indications

HOUSE LED Action	Cause	Condition	Remedy
1 Flash every 5 seconds	Amplifier is in STANDBY mode	Amplifier will not switch to	Press front-panel STBY button
		LOCAL source
1 Flash every 2 seconds	More than 1 Trigger Mode switch	Amplifier output muted	Set only 1 AUDIO, VOLT or AC Trigger Mode
	(AUDIO, VOLT, AC) is set to ON		switch to ON
2 Flashes every 2 seconds	Over-Temperature	Amplifier output muted	Unplug the AC cord, wait 30 seconds,
			then plug the AC cord back in
3 Flashes every 2 seconds	Over-Current; Short-circuit in	Amplifier output mutes for	No action necessary if the amplifier remains
	speaker output	5 seconds, then turns back ON	ON*

*If the amplifier goes into Over-Current or Short-Circuit protection 5 times in 1 minute it will shut-down. After correcting the over-current condition (speaker impedance too low, volume too high, short-circuit, etc), unplug the AC cord, wait 10 seconds, then plug the AC cord back in.

Technical Assistance and Service

If you have any questions about the operation or installation of this product, please call our Technical Assistance Department on any business day at (800) 582-0772 or (949) 492-7777; from 7 a.m. to 5 p.m., PST.

If your amplifier should need repair or service, contact your Sonance Authorized Dealer for help, or use the following proce- dure:

1.Prior to calling note the product’s model number, serial number, purchase date, and the name and address of the dealer where you purchased the product.

2.Contact our Technical Assistance Department at the above number(s) and describe the problem the unit is experiencing. If applicable, they will issue a Return Authorization Number.

IMPORTANT: You must have prior authorization to return your amplifier to Sonance!

3.If you’re directed to return the unit to Sonance for repair, pack the unit in its original shipping carton. If needed, you can obtain replacement packaging from us for a small charge. It is best if you place the box into an additional outer “overcar- ton” before shipment to minimize a chance of theft in shipment. Please include a copy of the original bill of sale inside the package.

4.Contact a package delivery service such as United Parcel Service or Federal Express to arrange prepaid (not collect) ship- ping. Do not use the U.S. Postal Service.

IMPORTANT: Freight collect shipments will be refused .

5.Write the Return Authorization Number on the outside of the shipping carton.

6.Ship the packaged unit to:

Quality Assurance Department

Sonance

212 Avenida Fabricante

San Clemente, CA 92672-7531

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