SonicWALL has been advised of the possibility of such damages. In any case, SonicWALL's entire liability under any provision of this SLA shall be limited to the greater of the amount actually paid by you for the SOFTWARE PRODUCT or U.S. $10.00; provided, however, if you have entered into a SonicWALL Support Services Agreement, SonicWALL's entire liability regarding Support Services shall be governed by the terms of that agreement. Because some states and jurisdiction do not allow the exclusion or limitation of liability, the above limitation may not apply to you.

SonicWALL Global VPN Client Support

SonicWALL’s comprehensive support services protect your network security investment and offer the support you need - when you need it. SonicWALL Global VPN Client support is included as part of the support program of your SonicWALL Internet Security Appliance.

For more information on SonicWALL Support Services, please visit: http://www.sonicwall.com/support/

You can purchase/activate SonicWALL Support Services through your mySonicWALL.com account at: http://www.mysonicwall.com

For Web-based technical support, please visit:

http://www.sonicwall.com/support/contact.html

Appendix A - Creating and Deploying the Default.rcf File for Global VPN Clients

The default.rcf file allows the SonicWALL VPN Gateway administrator to create and distribute preconfigured VPN connections for SonicWALL Global VPN Clients. The SonicWALL VPN Gateway administrator can distribute the default.rcf file with the Global VPN Client software to automatically create preconfigured VPN connections for streamlined deployment.

The VPN connections created from the default.rcf file appear in the SonicWALL Global VPN Client window. The Global VPN Client user simply enables the VPN connection and after XAUTH authentication with a username and password, the policy download is automatically completed.

How the Global VPN Client uses the default.rcf File

When the Global VPN Client starts up, the program always looks for the SonicWALL Global VPN Client.rcf file in the C:\Documents and Settings\<user>\Application Data\SonicWALL\SonicWALL Global VPN Client\ directory. If this file does not exist the Global VPN Client looks for the default.rcf file in the C:\Program Files\SonicWALL\SonicWALL Global VPN Client\ directory.

The Global VPN Client reads the default.rcf file, if it exists and creates the SonicWALL Global VPN Client.rcf file in the C:\Documents and Settings\<user>\Application Data\SonicWALL\SonicWALL Global VPN Client\ directory. The encrypted SonicWALL Global VPN Client.rcf file contains all the VPN connection configuration information for the SonicWALL Global VPN Client.

Deploying the default.rcf File

There are three ways to deploy the default.rcf file for your SonicWALL Global VPN Clients.

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