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SonicWALL none manual Appendix E- Log Viewer Messages

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Appendix D - Installing the Global VPN Client with a Ghost Application

During the normal, non-Ghost installation of the Global VPN Client, a MAC address for the virtual adapter is generated and assigned during the installation process. However, when the Global VPN Client is installed with CmdLine=/g (Ghost) option, a default MAC address is assigned to the SonicWALL VPN Adapter. After the installation when the Global VPN Client is started for the first time, this default MAC address is detected, which in turn generates a new MAC address and assigns it to the SonicWALL VPN Adapter.

Alert! DO NOT OPEN the Global VPN Client application after installing it and BEFORE you ghost it. Global VPN Client installation with the CmdLine=/g option works by recognizing that it is the FIRST time that the Global VPN Client has been started, and randomly creates a unique MAC address for the SonicWALL VPN Adapter. If you open the Global VPN Client BEFORE using ghost, you receive the same MAC address for the SonicWALL VPN Adapter resulting in network conflicts.

Appendix E- Log Viewer Messages

The following table lists the Info, Error, and Warning messages that can appear in the Global VPN Client Log Viewer.

	Table 3: Log Viewer Messages

ERROR	"Invalid DOI in notify message,"

ERROR	: called with invalid parameters.

ERROR	A phase 2 IV has already been created.

ERROR	An error occurred.

ERROR	Attributes were specified but not offered.

ERROR	Authentication algorithm is not supported.

ERROR	CA certificate not found in list.

ERROR	Calculated policy configuration attributes length does not match
	length of attributes set into policy configuration payload.

ERROR	Calculated XAuth attributes length does not match length of
	attributes set into XAuth payload.

ERROR	Can not change the Diffie-Hellman group for PFS.

ERROR	Can not process packet that does not have at least one payload.

ERROR	Can not process unsupported mode config type.

ERROR	Can not process unsupported XAuth type.

ERROR	Can not set IPSEC proposals into empty SA list.

ERROR	Cannot do quick mode: no SA's to negotiate.

ERROR	certificate error.

ERROR	Certificate ID not specified.

ERROR	Deallocation of event publisher context failed.

Page 50 SonicWALL Global VPN Client 4.0 Administrator’s Guide

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SonicWALL none manual Appendix E- Log Viewer Messages

Contents

Global VPN Client Administrators Guide Table of Contents Managing VPN Connection Policies Configuring SonicWALL Security Appliances forCommand Line Interface Appendix a Creating and Deploying the Default.rcf File forAppendix B SonicWALL Global VPN Client Installation Using InstallShield Silent Response FileAppendix E- Log Viewer Messages Appendix D Installing the Global VPN Client with aSonicWALL Global VPN Client SonicWALL Global VPN Client FeaturesNew Features in SonicWALL Global VPN Client SonicWALL Global Security Client and Global VPN Client Using the Right Administrator’s GuidesAbout this Guide Global VPN Client Enterprise/Global Security ClientSonicWALL Pocket Global VPN Client Conventions Used in this GuideIcons Used in this Guide Copyright NoticeLimited Warranty Installing the SonicWALL Global VPN ClientUsing the Setup Wizard Installing the SonicWALL Global VPN Client Understanding VPN Connection Policies Adding VPN Connection PoliciesUsing the New Connection Wizard Understanding Digital CertificatesCreating a VPN Connection Policy Select Remote Access or Office Gateway and then click Next Importing a VPN Configuration File Configuring a Dial-Up VPN Connection Making VPN Connections Launching the SonicWALL Global VPN ClientConnecting changes to Provisioning Accessing Redundant VPN Gateways Enabling a VPN ConnectionEstablishing Multiple Connections Username and Password Authentication Entering a Pre-Shared KeySelecting a Certificate Disabling a VPN Connection Checking the Status of a VPN ConnectionConnection Warning Creating a VPN Policy Shortcut Specifying Global VPN Client Launch Options Managing the Global VPN Client System Tray IconOpen SonicWALL Global VPN Client Opens the program window General Managing VPN Connection Policy PropertiesUser Authentication Peer Information Dialog Box PeersManaging VPN Connection Policy Properties Activity Virtual IP ConfigurationStatus ConnectionDeleting a Connection Policy Managing VPN Connection PoliciesArranging Connection Policies Renaming a Connection PolicyManaging Certificates Troubleshooting the SonicWALL Global VPN ClientUnderstanding the Global VPN Client Log Type The type of message Information, Error, or WarningConfiguring Auto-Logging Configuring the LogGenerating a Help Report Double-clickAdd/Remove Programs Accessing Technical SupportUninstalling the SonicWALL Global VPN Client Windows 98 SE Viewing Help TopicsGroup VPN Connections Supported by Each SonicWALL Model SonicWALL Global VPN Client LicensesGlobal VPN Client License Support by SonicWALL Model Select Global VPN Client from the Applicable Services menuActivating Your SonicWALL Global VPN Clients Downloading Global VPN Client Software and DocumentationSoftware License Agreement for Sonicwall Globalvpn Client Exports License Miscellaneous How the Global VPN Client uses the default.rcf File Deploying the default.rcf FileSonicWALL Global VPN Client Support Replace the Existing SonicWALL Global VPN Client.rcf File Flags Creating the default.rcf FileDefault.rcf File Tag Descriptions SWClientPolicy version =9.0Page Flags Peer Sample default.rcf FileSWClientPolicy SWClientPolicy version=9.0 ConnectionsPeer Connection Peer Connection Connections /SWClientPolicy Creating the Silent Installation Troubleshooting the deafult.rcf FileSetup.exe -s -f1path\ResponseFile Playing Back the Silent InstallationUsing Setup.log to Check for Errors Setup.exe -sCommand Line Examples Command Line OptionsLog Viewer Messages Appendix E- Log Viewer MessagesDiffie-Hellman group generator length has not been set Failed to build dead peer detection packet Failed to construct quick mode hash payload Failed to find Oakley group specified in the SA payload Failed to set the Ipsec ESP attributes into the phase 2 SA Is not a valid XAuth status Info Peer certificate missing key value Received invalid message ID notify Sending phase 2 delete for SA lifetime for phase 2 is seconds Received an unencrypted packet when crypto active SonicWALL Global VPN Client 4.0 Administrator’s Guide SonicWALL, Inc Rev C, 10/07