Additional information

Troubleshooting

Symptom

Cause and/or Corrective Actions

 

 

 

 

 

The computer does not recognize cDisconnect the cable from the computer and camcorder, then

 

 

your camcorder.

connect it again firmly.

 

 

 

cFor the model that is supplied with the Handycam Station, set

 

 

 

the USB ON/OFF switch to ON.

 

 

 

cFor the model that is supplied with the Handycam Station,

 

 

 

connect the Handycam Station to the camcorder firmly.

 

 

 

cDisconnect the USB device other than the keyboard, the mouse,

 

 

 

and the camcorder from the computer.

 

 

 

cDisconnect the cable from the computer and camcorder, restart

 

 

 

the computer, then connect them again correctly (p. 11, 13, 28).

 

 

 

 

 

You cannot view the pictures the cDisconnect the cable from the computer, turn on the camcorder,

 

 

camcorder is seeing on the

then connect it again.

 

 

computer.

cSlide the POWER switch repeatedly to select the CAMERA-

 

 

 

TAPE mode, set [USB STREAM] in the menu settings of your

 

 

 

camcorder to on.

 

 

 

Additional

 

 

 

You cannot view the pictures

mode, set [USB STREAM] in the menu settings of your

 

cDisconnect the cable from the computer, turn on the camcorder,

 

 

recorded on a tape on the

then connect it again.

 

 

computer.

cSlide the POWER switch repeatedly to select the PLAY/EDIT

 

information

 

camcorder to on.

 

 

 

 

 

 

 

 

You cannot view the pictures

cTo copy pictures recorded on a tape to your Macintosh

 

 

recorded on a tape on the

computer, copy the pictures to a “Memory Stick” in your

 

 

Macintosh computer. (only the

camcorder first, then copy the pictures recorded on the

 

 

models with a Memory Stick

“Memory Stick” to your computer.

 

 

slot)

 

 

 

 

 

 

 

You cannot view the pictures

cInsert the “Memory Stick” firmly.

 

 

recorded on a “Memory Stick” cYou cannot use an i.LINK cable. Connect the camcorder and the

 

 

on the computer. (only the

computer using the USB cable.

 

 

models with a Memory Stick

cSlide the POWER switch repeatedly to select the PLAY/EDIT

 

 

slot)

mode, set [STD-USB] in the menu settings of your camcorder to

 

 

 

on.

 

 

 

• The computer does not recognize the “Memory Stick” during

 

 

 

camcorder operation such as tape playback or editing.

 

 

 

cFinish camcorder operation before connecting the camcorder

 

 

 

to the computer.

 

 

 

 

 

 

,continued

Additional information 35