Symptom

Cause and/or Corrective Actions

 

 

[Cannot start Easy Handycam with USB connected] or [Cannot cancel Easy Handycam with USB connected] appears on the screen of your camcorder.

cYou cannot start or cancel the Easy Handycam settings while the USB cable is connected. Disconnect the USB cable from your camcorder first.

There is no sound when the camcorder is connected to the computer via a USB cable.

cChange the settings for your computer environment as described in the following procedures:

1Select [Start], [Programs]( [All Programs] for Windows XP), [Picture Package], [Handycam Tools], and [USB Streaming Tool] then, start up [USB Streaming Tool].

2Select another device on the [Select audio device] screen.

3Follow the on-screen instructions, click [Next] , then click [Done].

bNote

• Sound is not supported on Windows 98.

The movie is not smooth.

cChange the settings as described in the following procedures:

1Select [Start], [Programs]( [All Programs] for Windows XP), [Picture Package], [Handycam Tools], and [USB Streaming Tool], then start up [USB Streaming Tool].

2Adjust the slider in the (-) direction on [Select video quality].

3Follow the on-screen instructions, click [Next] , then click [Done].

40Additional information