Sony 3-087-936-13(1) Additional

Symptom	Cause and/or Corrective Actions
The image does not appear on	For Windows 2000
[USB Streaming Tool] when	Log on as Administrators.
using the USB cable. (Continued	1	Check that your camcorder is connected to a computer.
from the previous page)	2	Right-click [My Computer], then click [Properties].
		The [System Properties] screen appears.
	3	Click the [Hardware] tab.
	4	Click [Device Manager].
	5	Click [View], then click [Devices by type].
	6	If devices below are already installed, right-click them,
		then click [Uninstall] to delete them.
		For copying and viewing pictures recorded on a
		tape
		• [USB Composite Device] in the [Universal Serial Bus
		Controller] folder
		• [USB Audio Device] in the [Sound, video and game
		controller] folder
		• [Composite USB Device] in the [Other devices] folder
		For copying and viewing pictures recorded on a
			Additional
		“Memory Stick” (only the models with a Memory
		Stick slot)
		• [? Sony Handycam] or [? Sony DSC] with a “?” mark in the
		[Other devices] folder
	7
		When the [Confirm Device Removal] screen appears,	information
		click [OK].
	8	Turn off the power of your camcorder, disconnect the
		USB cable, then restart the computer.
	9	Place the supplied CD-ROM in the disc drive of your
		computer.
	10	Follow the steps below and try to install the USB driver
		again.
		1 Double-click [My Computer].
		2 Right-click [PICTUREPACKAGE] (Disc drive)*.
		* Drive names (such as (E:)) may vary depending on the computer.
		3 Click [Open].
		4 Double-click [Driver].
		5 Double-click [Setup.exe].

bNote

•Deleting anything other than [USB Composite Device], [USB Audio Device], [Composite USB Device], [? Sony Handycam] and [? Sony DSC] may cause malfunction of your computer.

,continued

Additional information 37