
Symptom | Cause and/or Corrective Actions |
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The image does not appear on | For Windows 2000 |
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[USB Streaming Tool] when | Log on as Administrators. |
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using the USB cable. (Continued | 1 | Check that your camcorder is connected to a computer. |
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from the previous page) | 2 |
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| The [System Properties] screen appears. |
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| 3 | Click the [Hardware] tab. |
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| 4 | Click [Device Manager]. |
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| 5 | Click [View], then click [Devices by type]. |
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| 6 | If devices below are already installed, |
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| then click [Uninstall] to delete them. |
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| For copying and viewing pictures recorded on a |
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| tape |
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| • [USB Composite Device] in the [Universal Serial Bus |
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| Controller] folder |
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| • [USB Audio Device] in the [Sound, video and game |
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| controller] folder |
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| • [Composite USB Device] in the [Other devices] folder |
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| For copying and viewing pictures recorded on a |
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| Additional | ||
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| “Memory Stick” (only the models with a Memory | ||
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| Stick slot) | ||
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| • [? Sony Handycam] or [? Sony DSC] with a “?” mark in the | ||
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| [Other devices] folder | ||
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| When the [Confirm Device Removal] screen appears, | information | ||
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| click [OK]. | ||
| 8 | Turn off the power of your camcorder, disconnect the | ||
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| USB cable, then restart the computer. | ||
| 9 | Place the supplied | ||
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| computer. |
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| 10 | Follow the steps below and try to install the USB driver |
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| again. |
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| 2 |
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| * Drive names (such as (E:)) may vary depending on the computer. |
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| 3 Click [Open]. |
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bNote
•Deleting anything other than [USB Composite Device], [USB Audio Device], [Composite USB Device], [? Sony Handycam] and [? Sony DSC] may cause malfunction of your computer.
,continued
Additional information 37