
Symptom | Cause and/or Corrective Actions |
|
|
The image does not appear on | cThe USB driver has been registered incorrectly as the computer |
[USB Streaming Tool] when | was connected to your camcorder before the installation of the |
using the USB cable. | USB driver was completed. Follow the procedure below to |
| install the [Picture Package] correctly. |
| For Windows 98*/Windows 98SE/Windows Me |
| * When copying or playing the pictures on a tape using a computer, the |
| operation is not guaranteed on Windows 98. |
| 1 Check that your camcorder is connected to a computer. |
| 2 |
| The [System Properties] screen appears. |
| 3 Click the [Device Manager] tab. |
| 4 If devices below are already installed, |
| then click [Remove] to delete them. |
| For copying and viewing pictures recorded on a |
| tape |
| • [USB Audio Device] in the [Sound, video and game |
| controllers] folder |
| • [USB Device] in the [Other devices] folder |
| • [USB Composite Device] in the [Universal Serial Bus |
| Controller] folder |
| For copying and viewing pictures recorded on a |
| “Memory Stick” (only the models with a Memory |
| Stick slot) |
| • [? Sony Handycam] or [? Sony DSC] with a “?” mark in the |
| [Other devices] folder |
| 5 When the [Confirm Device Removal] screen appears, |
| click [OK]. |
| 6 Turn off the power of your camcorder, disconnect the |
| USB cable, then restart the computer. |
| 7 Place the supplied |
| computer. |
| 8 Follow the steps below and try to install the USB driver |
| again. |
| 1 |
| 2 |
| * Drive names (such as (E:)) may vary depending on the computer. |
| 3 Click [Open]. |
| 4 |
| 5 |
bNote
•Deleting anything other than [USB Audio Device], [USB Device], [USB Composite Device], [? Sony Handycam] and [? Sony DSC] may cause malfunction of your computer.
36Additional information