Troubleshooting
If you experience trouble with your camera, try the following solutions. Check the items on pages 151 to 160. Consult your Sony dealer or local authorized Sony service facility.
1Check the following items.
2Remove the battery pack, and insert the battery pack again after about one minute, and turn on the power.
3Reset the settings (page 124).
4Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power
The battery pack cannot be installed.
•As you insert the battery pack, use the tip of the battery pack to push the lock lever (page 16).
•Check the model number of the battery pack (pages 13, 17).
The battery remaining indicator is incorrect, or sufficient battery remaining indicator is displayed but the power runs out too quickly.
•This phenomenon occurs when you use the camera in an extremely hot or cold location (page 163).
•The displayed battery remaining differs from the current one. Fully discharge and then charge the battery pack to correct the display.
•The battery pack is discharged. Install a charged battery pack (page 16).
•The battery pack is dead (page 18). Replace it with new one.
Cannot turn on the camera.
•Install the battery pack correctly (page 16).
•The battery pack is discharged. Install a charged battery pack (page 16).
•The battery pack is dead (page 18). Replace it with new one.
Others
151