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“BRAVIA” TV Features

Watching TV

Settings/Home Menu

Using Other Equipment/Internet

Parts Description

Troubleshooting

Other Symptoms

TV turns off automatically.

TV screen feels warm.

You cannot find a connected “BRAVIA” Sync HDMI device.

You cannot control a second AV receiver. Remote control does not operate.

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TV turns off automatically.

Check if [Sleep Timer] is activated.

Check if [Auto Shut-off] in [Eco] is activated.

Check if [Presence Sensor] in [Eco] is activated.

TV screen feels warm.

Due to the thin profile of this television, the heat generated by the LCD panel backlight and supporting electronics will be more noticeable. This is normal operation and not a cause for concern.

You cannot find a connected “BRAVIA” Sync HDMI device.

Make sure that [Control for HDMI] is set up on both the TV and the optional equipment compatible with “BRAVIA” Sync.

You cannot control a second AV receiver.

Only one AV receiver may be used with the “BRAVIA” Sync and “Control for HDMI” functions at one time.

The buttons on the remote control do not operate equipment with the “Control for HDMI” function.

Remote control does not operate.

Press a button on the TV to determine if the problem is with the remote control or not. Check the polarity of the batteries or replace the batteries.

Slide the cover to open.

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Sony 46EX620, 55EX620, 46EX621, 40EX621 manual Other Symptoms