Sony manual Emergency Key Override, Troubleshooting, BE369 FE599, Problem, Lights/Beeps, Cause

Emergency Key Override

If the battery fails completely, or if there is an electronic error, the lock can be unlocked manually using the key.

BE369

FE599

Troubleshooting

Problem	Lights/Beeps	Cause	Solution at Lock	Solution on Web
Entering a valid user code	Green then	Lock is in vacation mode.	Enter six-digit programming	Uncheck Vacation
using the keypad does not	Red/Hi then		code.	checkbox.
unlock lock.	Low
Schlage button does not light	none	Lock keypad is locked out	Wait 30 seconds and try	none
when pressed		because too many incorrect	again.
		codes have been entered.
		Battery is dead.	Replace battery. See	none
			Replace the Battery.
There is a delay before the	Red then	Battery is low.	Replace battery. See	none
lock unlocks after a valid user	Green/Low then		Replace the Battery.
code is entered.	Hi
The Schlage button blinks	Fast red blink.	Battery is critically low.	Replace battery. See	none
red, even when no buttons			Replace the Battery.
have been pressed.
Cannot add a new user code.	Red (when	19 user codes already exist.	Delete at least one existing user code. Then add
	attempted via		new user code.
	keypad)
		When adding a user at the	Try again. Make sure you	none
	none (when	keypad, the first user code	enter the same code twice.
		entry did not match the
	attempted via
		second.
	web)
		First four digits match	Change the programming	Select a different
		first four digits of the	code or select a different	user code to add.
		programming code.	user code to add.
		User code already exists in	Select a different user code.
		lock.
Cannot delete a user code at	Red	The first user code entry did	Try again. Make sure you	none
the keypad.		not match the second.	enter the same code twice.

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