Support and maintenance, Support for your device

Support and maintenance

Support for your device

Use the Support application in your device to search a User guide, read troubleshooting guides, and find information about software updates and other product-related information.

To access the Support application

1From your Home screen, tap .

2Find and tap , then select the required support item.

Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data traffic charges when using the Support application.

Help in menus and applications

Some applications and settings have help available in the options menu, which is normally indicated by in the specific applications.

Computer tools

There are a number of tools available to help you connect your device to a computer and manage content such as contacts, movies, music and photos.

PC Companion for Microsoft® Windows®

PC Companion is a computer application that gives you access to additional features and services which help you to:

•Transfer contacts, music, video and pictures to and from your old device.

•Update your device software.

•Back up content on your computer.

•Sync calendars between a computer and your device.

To use the PC Companion application, you need an Internet-connected computer running one of the following operating systems:

•Microsoft® Windows® 7

•Microsoft® Windows® 8

•Microsoft® Windows Vista®

•Microsoft® Windows® XP (Service Pack 3 or higher)

You can download PC Companion at www.sonymobile.com/global-en/tools/pc-companion.

Media Go™ for Microsoft® Windows®

The Media Go™ application for Windows® computers helps you to transfer photos, videos, and music between your device and a computer and to manage your content on either device. You can install and access Media Go™ from within the PC Companion application. To read more about how to use the Media Go™ application, go to http://mediago.sony.com/enu/features.

To use the Media Go™ application, you need one of these operating systems: