Troubleshooting
Should problems occur while installing or operating the drive:
●Please verify the steps of this manual were carefully followed.
●If problem still exists, please confirm the items in ”Checklist“ below.
Checklist
Please verify the following:
●Power cable properly attached to drive, Step 8 on page 13. When properly connected, the LED lights.
●Both ends of SCSI cable are properly attached, check pin 1 position.
●SCSI ID# of
●Check all other jumpers on rear of drive. We recommend factory defaults on pages 10 and 11 with a SCSI ID# 6 (if possible).
●Assure SCSI bus is properly terminated or activated at both ends. For details, please see Step 4, Termination, on page 9.
Should you still have problems operating or installing your
Additional Installation Cases
■No free SCSI connector present
If other SCSI devices occupy ever bus connector, either remove a device before installing
■68 Pin SCSI Cable
If a wide SCSI cable (68 pin) is used, a 50 pin adapter is necessary.
Technical Support
If you require further support or service please contact your local Sony technical support professionals.
For Europe (German or English) contact the hotline at:
Tel.: +49 (0) 2389 - 951047 or
For DK, N, SW & FIN, please call: Tel. +47 (0) 6281 8666 (Monday – Friday, 8:30 am to 4:00 pm Norwegian time)
Within the UK, please call: Tel. 0870 900 8166 (Monday – Friday, 8:45 am to 5:00 pm)
For France, please call: +33 (0) 155 870 866
(Monday – Friday, 9:00 am to 6:00 pm) or
All this information and more may be downloaded from the Internet.
Simply access the following address:
18 | Troubleshooting | Technical Support | 19 |
