• Locate the system away from the fluorescent light.
The system can not be turned on even though you have pressed ?/1.• Make sure the mains lead is connected to mains.
The color irregularity on a TV screen persists.• Move the speakers farther away from the TV set.
SpeakersSounds come from one channel, or unbalanced left and right volume.• Check the speaker connections and placement.
CD/MP3 playerPlay does not start.•Wipe the disc clean (page 29).
•Replace the disc.
•Place the disc that this system can play.
•Place the disc correctly in the center of the CD compartment.
•Place the disc in the CD compartment with the label side up.
•Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates.
•Press N (or CD/NX on the unit) to start play.
•When switching to CD function from tuner, a longer time may be required to access the disc.
The sound skips.•Wipe the disc clean (page 29).
•Replace the disc.
•Try moving the system to a place without vibration (e.g., on top of a stable stand).
•Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.
Play does not start from the first track.•Press PLAY MODE repeatedly until both “PGM” and “SHUF” disappear to return to Normal Play.
MP3 audio track cannot be played back.•Recording was not performed according to the ISO9660 level 1 or level 2 format, or Joliet in the expansion format.
•The MP3 audio track does not have the extension “.MP3”.
•The data is not stored in MP3 format.
•Discs containing files other than MPEG 1, 2 Audio
•After the system reads all tracks on the disc, playback may take more time than usual if:
–the number of albums or tracks on the disc is very large.
–the album and track organization structure is very complex.
The album name, file name and ID3 tag information (album name, track title and artist name) do not appear correctly.
•Use a disc that conforms with ISO9660 level 1, level 2 or Joliet in the expansion format.
•The Disc ID3 tag is not ver.1 nor ver.2.
•Only up to 30 characters of ID3 tags are displayed.
•The characters that can be displayed by this system are as follows:
–A to Z
–a to z
–0 to 9
–! " # $ % & ' ( ) * + ,
Other characters may not be displayed correctly.
Tuner
Severe hum or noise/stations cannot be received.•Set the proper band and frequency (page 13).
•Connect the aerial properly (page 7).
•Find a place and an orientation that provide good reception, then set up the aerial again. If you cannot obtain good reception, we recommend you connect a commercially available external aerial.
•The supplied FM lead aerial receives signals along its entire length, so make sure you extend it fully.
•Connect an external aerial for DAB/FM broadcasts.
•Locate the aerials as far away from the speaker cords as possible.
•Consult your nearest Sony dealer if the supplied AM aerial has come off the plastic stand.
•Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in stereo.•Press FM MODE until “STEREO” appears in the display.