Symptom

Good Questions

Actions

You cannot access the

• Are both ends of the i.LINK cable

device through software

connected?

Use the CD Software to verify the drive is “seen.” Once the connections are verified restart the computer if there is more difficulty.

Are i.LINK devices connected and turned off that cannot pass the signal through when powered off?

Are there too many devices (63 maximum devices)?

Any devices that need power to pass the signal should be powered on.

No more than 63 devices.

Are there too many hops between any two devices (16 maximum hops)?

Is Apple FireWire 2.1 installed?

No more than 16 hops between any two devices.

Get FireWire 2.1 or later software from www.apple.com.

Unable to Create

• Is there enough space left on the

Multisession disc

media for another session?

Writing a session requires lead in and lead out overhead (about 15 megabytes per session) in addition to the data that is recorded.

Failed writing a CD using CD-R or CD-RW media

Buffer Underrun (Something has interrupted the stream of data to the recorder) Following is a partial list of possible causes:

Select a slower write speed.

Software related interruption. Is a screen saver, your internet or email program or other software application interrupting the write process?

Is media clean?

Fragmented hard drive?

Is it an older hard drive conducting a thermal recalibration in the middle of the write?

Bad or scratched media?

CD-RW media full of data?

Disable functions that will interrupt the write operation.

Make sure there are no fingerprints or dirt on the recording surface of the CD-R or CD-RW media.

Defragment hard drive with defrag utility.

Consult with manufacturer or vendor.

Replace media.

Erase or Format media before writing.

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