Symptom

Good Questions

Actions

Unable to eject CD

• Is software locking the Tray?

• Unmount or eject through

 

 

software first.

 

 

• Use eject button

 

 

• Shutdown computer and

 

 

power off device. Wait 45

 

 

seconds; power on device

 

 

only and attempt to use

 

 

eject button again.

 

 

• Use emergency eject hole

 

 

if other methods fail.

 

 

 

Unable to Read a session

• Can you read the CD in another

• It is possible that directory

after completing a

CD-ROM Player?

information is corrupt on

successful write

• Can you “see” previous sessions?

the volume making it

 

unreadable.

 

 

 

• Did you close the session?

• Check software

 

 

documentation for

 

 

troubleshooting

 

 

suggestions.

• Bad CD-R or CD-RW disc?

Use Sony Recommended Media.

CD-R:74 min Sony CD- Recordable discs CD-RW:74 min Sony High Speed CD- ReWritable discs.

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