Troubleshooting

If any problems occur with your products, refer to the following solutions. If the problem persists, contact your Sony dealer.

Symptom

Cause/Solution

Unable to charge the battery pack (when the CHARGE lamps fail to light)

The camera is turned on. tTurn the camera off.

The AC Adaptor is disconnected.

tConnect the AC Adaptor properly.

The camera is not placed on the Cyber-shot Station correctly.

tPlace the camera correctly.

The battery pack is not installed correctly.

tInstall the battery pack correctly.

The battery pack is completely charged.

The battery pack installed into the camera is inapplicable.

tInstall the battery pack compatible with your camera.

One of the CHARGE lamps blinks

• The battery pack installed into the camera is

 

inapplicable.

 

 

tInstall the battery pack compatible with your

 

camera.

 

 

• The connection is not correct.

 

tRemove the camera from the Cyber-shot

 

Station and reconnect the AC Adaptor. After

 

the CHARGE lamps go off, place the camera

 

on the Cyber-shot Station.

 

 

All the CHARGE lamps blink

• The connection is not correct.

 

tRemove the camera from the Cyber-shot

 

Station and reconnect the AC Adaptor. After

 

the CHARGE lamps go off, place the camera

 

on the Cyber-shot Station.

The CHARGE lamps light up even

• The Cyber-shot Station is in the demonstration

though the camera is not placed on the

mode because you may have pressed the Control

Cyber-shot Station

buttons in the order of

v b V B/

 

/ / / POWER,

 

without the camera placed on the Cyber-shot

 

Station.

 

 

tTo cancel the demonstration mode, discconect

 

the AC Adaptor once and connect it again, or

 

place the camera on the Cyber-shot Station.

 

 

Unable to turn on the camera, or

• The camera is not placed on the Cyber-shot Station

it suddenly gets turned off

correctly.

 

 

tPlace the camera correctly.

 

• The AC Adaptor is disconnected.

 

tConnect the AC Adaptor properly.

The images/sounds cannot be played

• The connection is not correct.

back on a TV

tMake sure that the connection is correct.

 

• The DISPLAY SELECT switch is not set to “TV”.

 

tSet the DISPLAY SELECT switch to “TV”.

The images/sounds cannot be played

• The DISPLAY SELECT switch is not set to

back on the screen of the camera

“CAMERA”.

 

 

tSet the DISPLAY SELECT switch to “CAMERA”.

15-GB