•Check that the connecting cords are away from a transformer or motor, and at least 3 meters (10 ft) away from your TV set or a fluorescent light.

•Move your TV away from the audio components.

•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

•Clean the disc.

The sound loses stereo effect when you play a VIDEO CD, a CD, or an MP3.

•Set [AUDIO] to [STEREO] by pressing AUDIO (page 49).

•Make sure the unit is connected properly.

The surround effect is difficult to hear when you are playing a Dolby Digital, DTS, or MPEG audio sound track.

•Make sure the sound field function is on (page 39).

•Check the speaker connections and settings (page 14, 87).

•Depending on the DVD, the output signal may not be the entire 5.1 channel. It may be monaural or stereo even if the sound track is recorded in Dolby Digital or MPEG audio format.

The sound comes from the center speaker only.

•Depending on the disc, the sound may come from the center speaker only.

No sound is heard from the center speaker.

•Check the speaker connections and settings (page 14, 87).

•Make sure the sound field function is on (page 39).

•Depending on the source, the effect of the center speaker may be less noticeable.

•A 2 channel source is being played.

No sound or only a very low-level sound is heard from the surround speakers.

•Check the speaker connections and settings (page 14, 87).

•Make sure the sound field function is on (page 39).

•Depending on the source, the effect of the surround speakers may be less noticeable.

•Wireless setting of the surround speaker is not correct (page 21).

•The plasma display may interfere with transmission, in which case, adjust the position of the IR transmitter and IR receiver (page 21).

•Do not install the surround speaker (L) in a place exposed to direct sunlight or strong light such as an incandescent lamp.

•Clean the surface of the IR transmitter and IR receiver.

•A 2 channel source is being played.

There is no sound from the speakers that are indicated in the front panel display.

•The front panel display indicates the selected [SPEAKER FORMATION]. It does not indicate the speakers which output sound (page 39, 78).

The beginning of the sound is cut off.

•Set the Movie/Music mode to “MOVIE” or “MUSIC” (page 38).

•Set the sound field to “A.F.D. STD” (page 39).

OperationRadio stations cannot be tuned in.

•Check that the antenna (aerial) is connected securely. Adjust the antenna (aerial) or connect an external antenna (aerial) if necessary.

•The signal strength of the stations is too weak (when tuning in with automatic tuning). Use direct tuning.

•No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations). Preset the stations (page 65).

•Press DISPLAY so that the frequency appears in the front panel display.

The remote does not function.

•There are obstacles between the remote and the unit.

•The distance between the remote and the unit is too far.

•The remote is not pointed at the remote sensor on the unit.

•The batteries in the remote are weak.

The POWER/ON LINE indicator of the surround amplifier momentarily turns red.

•When changing the disc or switching the function, the POWER/ON LINE indicator of the surround amplifier may momentarily turn red. This is not a malfunction.

•There is obstruction, such as a person or object between the IR transmitter and IR receiver. Adjust the IR transmitter and IR receiver.

The POWER/ON LINE indicator of the surround amplifier flashes in red.

•The IR receiver is receiving an infrared signal from another Sony’s wireless product. Move the IR transmitter and/or the IR receiver so that the POWER/ON LINE indicator of the surround amplifier turns green.

•Move the wireless system away from any other nearby wireless system(s).

•Point the IR transmitter at the IR receiver.

94GB