A disc cannot be ejected and “LOCKED” appears in the front panel display.

•Contact your Sony dealer or local authorized Sony service facility.

[Data error] appears on the TV screen when playing a DATA CD or DATA DVD.

•The MP3 audio track/JPEG image file you want to play is broken.

•Data is not MPEG1 Audio Layer 3 data.

•JPEG image file format does not conform to DCF.

•A JPEG image file has the extension “.JPG” or “.JPEG,” but is not in JPEG format.

The system does not work normally.

•Disconnect the AC power cord (mains lead) from the wall outlet (mains), then reconnect after several minutes.

“DEMO PLAY” appears in the front panel display.

•Contact your Sony dealer or local authorized Sony service facility.

The HDMI CONTROL function does not work.

•When "HDMI" does not light up in the front panel display, check the HDMI connection (page 20).

•Set the [HDMI CONTROL] setting in [CUSTOM SETUP] to [ON] (page 36, 82).

•Make sure that the connected component is compatible with the HDMI CONTROL function.

•Check that the AC power cord (mains lead) of the connected component is connected securely.

•Check the connected component's setting for the HDMI CONTROL function. See the operating instructions of the component.

•If you change the HDMI connection, connect and disconnect the AC power cord (mains lead), or have a power failure, set the [HDMI CONTROL] setting in [CUSTOM SETUP] to [OFF], then set the [HDMI CONTROL] setting in [CUSTOM SETUP] to [ON] (page 36, 82).

•For details on the HDMI CONTROL function, see “Preparing for the HDMI CONTROL function” (page 36).

No sound is output from the system and TV while using the System Audio Control function.

•Set the [AUDIO (HDMI)] setting in [CUSTOM SETUP] to [AUTO] or [PCM] (page 82).

•Make sure that the connected TV is compatible with the System Audio Control function.

•For details on the System Audio Control function, see “Enjoying the TV sound from the speakers in this system” (page 39).

Self-diagnosis Function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a 5- character service number (e.g., C 13 50) with a combination of a letter and 4 digits appears on the TV screen and the front panel display. In this case, check the following table.

C:13:50

First 3

Cause and/or corrective action

 

characters of

 

 

 

the service

 

 

 

number

 

 

 

 

 

 

 

C 13

The disc is dirty.

 

 

,Clean the disc with a soft cloth

 

 

(page 85).

 

 

 

 

 

C 31

The disc is not inserted correctly.

 

 

,Restart the system, then re-insert

 

 

the disc correctly.

 

 

Additional

 

 

 

E XX

To prevent a malfunction, the

 

(xx is a number)

system has performed the self-

 

 

diagnosis function.

 

 

,Contact your nearest Sony

 

 

dealer or local authorized Sony

Information

 

 

 

service facility and give the 5- character service number. Example: E 61 10

When displaying the version number on the screen

When you turn on the system, the version number [VER.X.XX] (X is a number) may appear on the TV screen. Although this is not a malfunction and for Sony service use only, normal system operation will not be possible. Turn off the system, and then turn on the system again to operate.

VER.X.XX

89US