Types of trouble and corrective action

Symptom

Cause and/or Corrective Actions

The picture flickers and the color

• PROGRAM AE is set to soft portrait or sports lesson under

changes incorrectly.

the fluorescent lamp, the sodium lamp and the mercury

 

lamp.

 

c Cancel PROGRAM AE. (page 47)

An unknown picture is displayed on • If 10 minutes elapse after you set the mode dial to

 

 

 

 

 

 

 

 

 

 

 

the LCD display.

(Movie) without a disc inserted, your camcorder

 

automatically starts the demonstration.

 

c Insert a disc and the demonstration stops.

 

You can also cancel DEMO MODE. (page 113)

The picture is recorded in incorrect or

• NIGHTSHOT is set to ON.

unnatural colors.

c Set it to OFF. (page 41)

 

 

The picture appears too bright, and

• NIGHTSHOT is set to ON in a bright place.

the subject does not appear on the

c Set it to OFF. (page 41)

LCD display.

• BACK LIGHT (.) is activated.

 

c Deactivate it. (page 41)

The click of the shutter does not

• [BEEP] is set to [OFF] in

(OTHERS) in the SETUP

sound.

display.

 

cSet it to [MELODY] or [NORMAL]. (page 114)

Black bands appear when you

c Set [STEADYSHOT] to [OFF] in

(CAMERA SET) in

record a TV or computer screen.

the SETUP display.

 

 

(page 110)

 

The recording stops.

• The temperature of your camcorder is extremely high.

cTurn off your camcorder and leave it for a while in a cool place.

During playback

Symptom

Cause and/or Corrective Actions

 

The playback button does not work.

• There is no disc inserted in the camcorder.

 

c Insert a disc. (page 26)

 

 

 

• The disc is inserted upside down.

 

 

c Insert the disc correctly.

 

 

 

• The mode dial is set to

 

 

 

(Movie) or

(Still).

 

 

 

 

 

c Set the mode dial to

(Play/Edit).

 

 

• The incompatible disc is inserted.

 

 

c Check out the disc compatibility. (page 7)

 

• The disc recorded in other devices is inserted.

 

c The disc recorded in other devices may not be played

 

back on your camcorder.

 

The playback picture is distorted.

• The disc may be dirty.

 

 

 

c Clean the disc using the cleaning cloth (supplied). (page

 

133)

 

 

 

 

 

No sound or only a low sound is

• The volume is turned to minimum.

 

heard when playing back a disc.

c Turn up the volume. (page 56)

 

 

• The LCD screen is closed.

 

 

 

c Open the LCD screen. (page 19)

 

Troubleshooting

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