Troubleshooting

Symptom

Cause and/or Corrective Actions

A vertical band appears when you

• The contrast between the subject and background is too

shoot a subject such as lights or a

high. This is not a malfunction.

candle flame against a dark

 

background.

 

 

 

A vertical band appears when you

• This is not a malfunction.

shoot a very bright subject.

 

 

Some tiny white spots appear on the • Slow shutter, low lux or Super NightShot mode is

LCD screen or in the viewfinder.

activated. This is not a malfunction.

An unknown picture is displayed on • If 10 minutes elapse after you set the POWER switch to

the LCD screen or in the viewfinder.

CAMERA or DEMO MODE is set to ON in the menu

 

settings without a cassette inserted, your camcorder

 

automatically starts the demonstration.

 

c Insert a cassette and the demonstration stops.

 

You can also cancel DEMO MODE. (p. 69)

The picture is recorded in incorrect or

• NIGHTSHOT is set to ON.

unnatural colors.

c Set it to OFF. (p. 20)

Picture appears too bright, and the

• NIGHTSHOT is set to ON in a bright place.

subject does not appear on the LCD

c Set it to OFF, or use the NightShot function in a dark

screen or in the viewfinder.

place. (p. 20)

A horizontal black band appears

• Set STEADYSHOT to OFF in the menu settings. (P. 64)

when shooting a TV screen or

 

computer screen.

 

 

 

In the playback mode

Symptom

Cause and/or Corrective Actions

The tape does not move when a

• The POWER switch is set to CAMERA, MEMORY (DCR-

video control button is pressed.

TRV320 only) or OFF (CHARGE).

 

c Set it to VTR. (p. 24)

 

The playback button does not work.

• The tape has run out.

 

 

 

c Rewind the tape. (p. 24)

There are horizontal lines on the

• The video head may be dirty.

picture or the playback picture is

c Clean the heads using the Sony V8-25CLD cleaning

not clear or does not appear.

cassette (not supplied). (p. 118)

No sound or only a low sound is

• The stereo tape is played back with HiFi SOUND set to 2

heard when playing back a tape.

in the menu settings.

 

 

 

c Set it to STEREO. (p. 64)

 

• The volume is turned to minimum.

 

c Open the LCD panel and press VOLUME +. (p. 24)

 

• AUDIO MIX is set to ST2 side in the menu settings.

 

c Adjust AUDIO MIX. (p. 64)

The date search does not work

• The tape has a blank portion in the recorded portion

correctly.

(p. 53)

 

 

The picture which is recorded in the

• PB MODE is set to

 

/

in the menu settings.

 

Digital8 system is not played back.

c Set it to AUTO. (p. 64)

 

The tape which is recorded in the Hi8

• Set PB MODE to

 

 

/

in the menu settings. (p. 64)

 

 

 

/standard 8 system is not played

 

 

 

 

 

 

back correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

Information Additional

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