Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the problem. If the problem persists, consult your Sony dealer.
Power
Symptom | Check | Cause/Solutions |
The 1 (on/ | • Is the AC power cord | cConnect the AC power cord to an AC |
standby) switch | properly connected? | outlet securely. (.page 16) |
cannot be turned |
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on. |
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Connecting with a digital camera
Symptom | Check | Cause/Solutions |
The | • Is the digital camera | cConnect the cable correctly. |
connected correctly? |
| |
PICTBRIDGE |
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indicator of the | • Is the printer turned on? | cPress the 1 (on/standby) switch to turn |
printer does not |
| on the 1 (on/standby) indicator in |
light. |
| yellow green. |
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| • Does the firmware of your | cSee the homepage for the digital camera |
| digital camera support the | you are using. |
| printer? |
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| • Is the PICTBRIDGE | cIf a USB mouse or other |
| indicator of the printer | compliant device is connected, remove it |
| flashing? | and connect a |
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| cDisconnect the digital camera and the |
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| printer and then connect them again. Or |
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| turn off and then on the printer and the |
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| digital camera. |
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| • Is printing in process? | cConnect the cable again after printing is |
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| complete. |
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| • Is the printer connected to | cYou cannot connect a PictBridge- |
| the PC? | compliant digital camera and the PC to |
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| the printer at the same time. Remove the |
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| USB cable of the PC and connect the |
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| digital camera again to the printer. |
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34 GB