Troubleshooting

If trouble occurs

If you run into any problems using the printer, use the following guidance to solve the problem. If the problem persists, consult your Sony dealer.

Power
SymptomCheckCause/Solutions

The 1 (on/

• Is the AC power cord

cConnect the AC power cord to an AC

standby) switch

properly connected?

outlet securely. (.page 16)

cannot be turned

 

 

on.

 

 

Connecting with a digital camera

Symptom

Check

Cause/Solutions

The

• Is the digital camera

cConnect the cable correctly.

connected correctly?

 

PICTBRIDGE

 

 

 

indicator of the

• Is the printer turned on?

cPress the 1 (on/standby) switch to turn

printer does not

 

on the 1 (on/standby) indicator in

light.

 

yellow green.

 

 

 

 

• Does the firmware of your

cSee the homepage for the digital camera

 

digital camera support the

you are using.

 

printer?

 

 

 

 

 

• Is the PICTBRIDGE

cIf a USB mouse or other non-PictBridge-

 

indicator of the printer

compliant device is connected, remove it

 

flashing?

and connect a PictBridge-compliant device.

 

 

cDisconnect the digital camera and the

 

 

printer and then connect them again. Or

 

 

turn off and then on the printer and the

 

 

digital camera.

 

 

 

 

• Is printing in process?

cConnect the cable again after printing is

 

 

complete.

 

 

 

 

• Is the printer connected to

cYou cannot connect a PictBridge-

 

the PC?

compliant digital camera and the PC to

 

 

the printer at the same time. Remove the

 

 

USB cable of the PC and connect the

 

 

digital camera again to the printer.

 

 

 

34 GB