Others

Symptom

Check

Cause/Solutions

I cannot insert

 

cIf the print cartridge does not click into

the print

 

place, remove it and then re-insert it.

cartridge

 

Only when the ink ribbon is too slack to

smoothly.

 

be loaded, wind the ink ribbon in the

 

 

direction of the arrow to remove the

 

 

slack. (.page 13)

The print

 

cKeep the paper tray inserted and turn off

cartridge cannot

 

the 1 (on/standby) switch and then turn

be removed.

 

it on. After the initial motion stops, try to

 

 

remove the cartridge. If this does not

 

 

solve the problem, contact Sony service

 

 

facilities or your Sony dealer.

 

 

 

The print paper

• Is the ERROR indicator

cPaper is jammed. See “If paper jams”

is not ejected.

flashing rapidly?

(.page 42) and remove jammed paper

 

 

from the printer. If jammed paper

 

 

cannot be removed, contact the Sony

 

 

service facilities.

 

 

 

• Does the ERROR indicator cRemove the print paper and resume

 

light?

printing. If you cannot remove the print

 

 

paper, follow the procedures shown in

 

 

“If paper jams” (.page 42) and

 

 

remove jammed paper from the printer.

 

 

 

Printing stops

• Is the ERROR indicator

cPaper is jammed. See “If paper jams”

midway.

flashing rapidly?

(.page 42) and remove jammed paper

 

 

from the printer. If jammed paper

 

 

cannot be removed, contact the Sony

 

 

service facilities.

Troubleshooting

41 GB