Symptom

Check

Cause/Solutions

An error is

• Are you using the identical

c Insert the print paper whose type is

displayed with

type of print paper and

identical with the print cartridge loaded.

the digital

print cartridge?

To change the type of the print cartridge,

camera and you

 

postpone printing, replace print

cannot make

 

cartridges, and then resume printing.

printing.

 

 

 

 

 

You cannot make

 

c Some types of digital cameras do not

a DPOF printing.

 

support DPOF printing. Use another

 

 

method for printing.

 

 

 

Connecting with a computer

Symptom

Check

Cause/Solutions

You lost the

 

cPlease download the printer driver from

supplied CD-

 

the Customer support home page

ROM and want

 

(.page 46). Or contact your Sony

to obtain a new

 

dealer.

one.

 

 

 

 

 

The printer

• Are you sure that you have

cFollow the procedures in the operating

driver cannot be

followed the installation

instructions to install the driver

installed.

procedures correctly?

(.page 20). If an error occurs, restart

 

 

your computer and do the installation

 

 

procedures again.

 

 

 

 

• Is another application

cExit all applications and then install the

 

program running?

driver again.

 

 

 

 

• Did you specify the CD-

cDouble-click My Computer, and then the

 

ROM as the installation CD-

CD-ROM icon in the open window.

 

ROM correctly?

Follow the procedures in the operating

 

 

instructions to install the driver.

 

 

 

 

• Is the USB driver installed?

cThe USB driver may not be installed

 

 

properly. Follow the operating

 

 

instructions to install the USB driver

 

 

again.

 

 

 

Troubleshooting

35 GB