Connecting with a computer

Symptom

Check

Cause/Solutions

The images on the

 

c The printer does not provide a function for

memory card or a

 

viewing the memory card or a USB

USB memory

 

memory images from the printer.

inserted in the

—

 

printer are not

 

 

displayed on the

 

 

PC.

 

 

 

 

 

You lost the

 

c Please download the printer driver from

supplied CD-ROM

—

the Customer support home page

and want to obtain

(.page 65). Or contact your Sony

 

a new one.

 

dealer.

 

 

 

The printer driver

• Are you sure that you have

c Follow the procedures in the operating

cannot be

followed the installation

instructions to install the driver

installed.

procedures correctly?

(.page 35). If an error occurs, restart

 

 

your computer and perform the

 

 

installation procedures again.

 

 

 

 

• Is another application

c Exit all applications and then install the

 

program running?

driver again.

 

 

 

 

• Did you specify the

c Double-click My Computer and then the

 

CD-ROM as the installation

CD-ROM icon in the open window.

 

CD-ROM correctly?

Follow the procedures in the operating

 

 

instructions to install the driver.

 

 

 

 

 

c The USB driver may not be installed

 

—

properly. Follow the operating

 

instructions to install the USB driver

 

 

 

 

again.

 

 

 

 

• Is there an anti-virus

c If there is an anti-virus program or other

 

program or other program

program running on the system, exit it and

 

running on the system?

then start installing the driver.

 

 

 

 

• Did you log on using an

c To install the driver, you must log onto

 

Administrator user account?

Windows using an Administrator user

 

 

account.

 

 

 

56 GB