You cannot copy images.

•Connect the camera and your computer correctly using the supplied USB cable (page 63).

•Follow the designated copy procedure for your OS (pages 64, 72).

•When you shoot images with a “Memory Stick Duo” formatted by a computer, you may not be able to copy the images to a computer. Shoot using a “Memory Stick Duo” formatted by your camera (page 54).

After making a USB connection, “PicturePackage” does not start automatically.

•Start up the “PicturePackage Menu” and check [Settings].

•Make the USB connection after the computer is turned on (page 58).

The image cannot be played back on a computer.

•If you are using “PicturePackage,” click on help at the upper-right corner of each screen.

•To playback movie files (MPEG-4) recorded by the camera, you need to install the software compatible with MPEG-4 or “PicturePackage” on your computer. (When using Windows XP/ 2000, you can use “PicturePackage” to playback movie files (MPEG-4)).

•Consult the computer or software manufacturer.

The image and sound are interrupted by noise when you view a movie on a computer.

•You are playing back the movie directly from “Memory Stick Duo”. Copy the movie to the hard disk of your computer, then play back the movie from the hard disk (page 62).

You cannot print an image.

•Check the printer settings.

Images once copied to a computer cannot be viewed on the camera.

•Copy them to a folder recognized by the camera, such as “101MSDCF” (page 67).

•Operate correctly (page 69).

•The folder/file name has been changed on your computer (page 69).

“Music Transfer” cannot recognize the camera.

•A “Memory Stick Duo” is inserted in the camera. Remove the “Memory Stick Duo” and make the USB connection again.

•The write-in-area of Music files of the camera is corrupted. Execute [Format Music] (page 57).

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