Symptom

Cause

 

Solution

 

 

 

The LCD screen turns

• The image size is set to [640(Fine)] while an

p Disconnect the cable for multi-use terminal (A/V).

 

blue and the subject does

 

cable for multi-use terminal (A/V) is connected

p Set the image size to other than [640(Fine)].

 

not appear when

 

to the multi connector.

 

 

 

 

 

recording movies.

 

 

 

 

 

 

 

 

 

 

 

The image is out of focus.

• The subject is too close.

 

p Record in the close-ups (Macro) recording mode. Make sure to

 

 

 

 

position the lens farther away from the subject than the shortest

 

 

 

 

shooting distance when shooting (page 26).

 

 

•

(Twilight mode),

(Landscape mode) or

p Set it to other modes than

(Twilight mode),

(Landscape

 

 

(Fireworks mode) is selected for the Scene

mode) or

(Fireworks mode) (page 35).

 

 

 

Selection function.

 

 

 

 

 

 

• The focus preset function is selected.

p Set to the auto focus mode (page 49).

 

 

 

 

 

 

 

Zoom does not work.

• You cannot change the zoom scale when

—

 

 

 

 

 

shooting movies.

 

 

 

 

 

 

 

 

Precision digital zoom

• [Digital Zoom] is set to [Smart] or [Off] in the

Set [Digital Zoom] to [Precision] (pages 25, 45 and 113).

does not function.

 

SET UP settings.

 

 

 

 

 

 

• This function cannot be used during shooting

—

 

 

 

 

 

movies.

 

 

 

 

 

 

 

 

Smart zoom does not

• [Digital Zoom] is set to [Precision]or [Off] in the

p Set [Digital Zoom] to [Smart] (pages 25, 45 and 113).

function.

 

SET UP settings.

 

 

 

 

 

 

• The image size is set to [7M] (DSC-P150), [5M]

p Set image size to other settings except [7M] (DSC-P150), [5M]

 

 

(DSC-P100/P120) or [3:2].

(DSC-P100/P120) and [3:2] (pages 19 and 25).

 

 

• You are shooting in Multi Burst mode.

p The smart zoom cannot be used in Multi Burst mode

 

 

 

 

(pages 25 and 59).

 

 

 

• This function cannot be used during shooting

—

 

 

 

 

 

movies.

 

 

 

 

 

 

 

 

 

The image is too dark.

• You are shooting a subject with a light source

p Select the metering mode (page 55).

 

 

 

behind the subject.

 

p Adjust the exposure (pages 52, 53 and 109).

 

 

• The brightness of the LCD screen is too low.

p Adjust the brightness of the LCD backlight (page 114).

 

 

 

 

The image is too bright.

• You are shooting a spotlighted subject in a dark

p Adjust the exposure (pages 52, 53 and 109).

 

 

 

location such as on a stage.

 

 

 

 

 

• The brightness of the LCD screen is too bright.

p Adjust the brightness of the LCD backlight (page 114).

 

 

 

 

The image is

• [PFX] (P. Effect) is set to [B&W].

p Set it to the other modes than [B&W] (page 60).

 

monochrome (black and

 

 

 

 

 

 

 

white).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

97