Sony DSC-P31, DSC-P51, DSC-P71 operating instructions Memory Stick, Others

Computers (continued)

Symptom	Cause	Solution
The image is affected by	• You are playing back the file directly from the	pCopy the file to the hard disk of the computer and then play the
noise when you play back	“Memory Stick.”	file back from the hard disk (page 80).
an image on a computer.
You cannot print an	—	pCheck the printer settings.
image.		pClick on HELP files for the “PIXELA ImageMixer for Sony”
		software.

“Memory Stick”

Symptom	Cause	Solution
You cannot insert a	• You are inserting it backwards.	pInsert it from the right side (page 23).
“Memory Stick.”
You cannot record on a	• The write-protect tab on the “Memory Stick” is	pChange the LOCK position (page 100).
“Memory Stick.”	set to the LOCK position.
	• The “Memory Stick” is full.	pDelete unnecessary images (page 39).
You cannot format a	• The write-protect tab on the “Memory Stick” is	pChange the LOCK position (page 100).
“Memory Stick.”	set to the LOCK position.
You have formatted a	• All the images on the “Memory Stick” are	pSet the “Memory Stick” write-protect tab to the LOCK position
“Memory Stick” by	deleted by formatting, and they cannot be	(page 100) to prevent formatting it by mistake.
mistake.	recovered.

Others

Symptom	Cause	Solution
The camera doesn’t work,	• The battery level is low or zero (The	pCharge the battery (page 14).
no operations can be	indicator appears.).	pConnect it securely to the DC IN jack of your camera and to a
performed.	• The AC power adaptor is not connected	wall outlet (mains) (page 19).
	securely.	pDisconnect, and then, after one minute, reconnect all power
	• The built-in microcomputer is not working	sources. Then turn the power on and check that the camera
	properly.	works properly.

Troubleshooting

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