Sony DSC-P71 Computers, Your computer You cannot install, USB driver, Camera, Played back on a

Computers

Symptom	Cause	Solution
You do not know the OS of	—	pCheck “Recommended computer environment” (page 44).
your computer.
You cannot install the	—	pIn Windows 2000, log on as Administrators (page 45).
USB driver.
Your personal computer	• The camera is turned off.	pTurn on the camera (page 20).
does not recognize your	• The battery level is too low.	pUse the AC power adaptor (not supplied) (page 19).
camera.	• You are not using the supplied USB cable.	pUse the supplied USB cable (page 47).
	• The USB cable is not connected securely.	pDisconnect the USB cable, and connect it again securely. Make
		sure that “USB MODE” is displayed on the LCD screen
		(page 47).
	• [USB CONNECT] is set to [PTP] in the SET UP	pSet it to [NORMAL] (pages 55, 98).
	settings.
	• The USB connectors on your personal computer	pDisconnect the USB cables except for those connected to the
	are connected to other equipment besides the	keyboard, the mouse, and your camera.
	keyboard, the mouse, and your camera.
	• The USB driver is not installed.	pInstall the USB driver (page 45).
	• Your computer does not properly recognize the	pDelete the erroneously recognized device from your computer,
	device because you connected the camera and	then install the USB driver (pages 45, 49).
	your computer with the USB cable before you
	installed the “USB Driver” from the supplied
	CD-ROM.
You cannot copy images.	• The camera is not correctly connected to your	pConnect the camera and your computer correctly using the USB
	computer.	cable.
	• The copy procedure differs depending on your	pFollow the copy procedure that your OS suggests (pages 48, 49,
	OS.	54).
	—	pIf you are using the “PIXELA ImageMixer for Sony” software,
		click on HELP.
The image cannot be	—	pIf you are using the “PIXELA ImageMixer for Sony” software,
played back on a		click on HELP.
computer.	—	pConsult the computer or software manufacturer.

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