Compuprint PageMaster 402N User Guide
Solving High Capacity Feeder Problems
LOAD PAPER TRAY3 | Paper Size/ | Tray 3 is empty. | Load paper into the tray. |
(applies to HCF if one 500 | Paper Type |
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sheet paper feeder is |
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installed) |
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HCF UNIT FAILURE | Call Service | The HCF has failed. | Turn the printer off, then |
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| turn it on. If the problem |
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| reoccurs, contact an |
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| authorized service provider. |
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Installation Problems
Simple oversights during installation may cause problems when you first use the high capacity feeder. If the high capacity feeder is inoperative after you have installed it, use the following proce- dure to check several possible causes.
1.Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
2.Make sure that the printer is properly seated on the high capacity feeder.
If the printer is properly seated but the high capacity feeder is still inoperative, return to the installation procedure and carefully repeat all of the installation steps.
3.If the high capacity feeder is still inoperative after reinstallation, remove it from the printer so you can run tests on the printer alone.
4.Print a few sheets of paper through the main paper tray or the front tray to make sure the printer is still operational.
zIf the printer is operational when the high capacity feeder is not attached, contact either your sales representative or a service technician and report your problem.
zIf the printer is not operational when the high capacity feeder is not attached, refer to Chapter 5: Troubleshooting for procedures to correct printer problems. After correcting the printer problem, return to this chapter to reinstall the high capacity feeder.
Clearing a High Capacity Feeder Paper Jam
If an E0 error code precedes the error message on the first line of the control panel display, paper has jammed at the high capacity feeder. Use the following procedure to clear a paper jam in this location:
1.Pull the high capacity feeder paper drawer out.
Apr 02
