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PageMaster 402N
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Installing the Duplexer
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PageMaster 402N
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Troubleshooting
Install
Error codes
Default Source
Symbol Set
LED Indicators
Dimension
Available Configuration
Print Image Quality Problems
Optional Printer Accessories
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6-4
Compuprint PageMaster 402N User Guide
Installing the Duplexer
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Apr 02
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Contents
Compuprint PageMaster 402N User Guide
Copyright Notice
Trademarks
Proprietary Statement
Contents
Chapter Using the Printer
Chapter Maintaining the Printer
Using the Duplexer
Using the High Capacity Feeder
Appendix a Safety Notes and Regulatory Compliance A-1
Preface
Scope
Welcome
About this Manual
Overview
Printer Orientation
Conventions
Features
About the Printer
Available Configuration
About the Printer
Chapter
Package Contents
About this Chapter
Space Requirements
Printer Weight and Dimensions
Printer Location Requirements
Environment Requirements
Side view of the printer
Parts of the Printer
Electrical Requirements
Top cover
Power cord connector
Stacker cover Rear cover
Ventilation slot
Pushbuttons
LED Indicators
LCD Display
Optional Printer Accessories
Paper Path
Paper Path
Paper Path
Using the Printer
Connecting the Printer to the AC Outlet
Turning Power On and Off
Paper and Print Media To Avoid
Connecting the Printer to the Host Computer
Selecting Print Media
Correct Paper Storage
Front Tray High Total Paper Standard Option Capacity Feeder
Width
Print Media Weight, Type, and Size
Front Tray
Length
High Capacity Feeder
Loading Print Media
Loading the Main Tray
Loading Print Media
Loading Print Media
Loading the Front Tray
Loading Paper in the Front Tray
Loading Envelopes in the Front Tray
Loading Print Media
Loading Transparencies into the Front Tray
Loading Postcards into the Front Tray
Loading Print Media
Output Options for Oversize Print Media
Output Options for Oversize Print Media
Understanding and Navigating the Control Panel Menus
LCD Display
Control Panel Features
LCD Display LED Indicators Pushbuttons
Pushbutton Function
LED Indicators
Color When Off When On When Blinking
Navigating the Control Panel Menus
Navigating the Control Panel Menus
10 Navigating the Paper Menu
Menu Structure
Paper Menu
Output Tray
Default Source
Manual Feed
Media Size/Type Front Tray
Blank Pages
Output Linking
PS Menu
Parallel Setup Interpreter
Interface Menu
Format
PS Menu
Manual Feed to
Font Source
Symbol Set
PCL Menu
Font Number
FF Mode
CR Mode
LF Mode
Macro Filter
Job Timeout
Power Saver
Wait Timeout
System Menu
Jam Recovery
Hex Print
Quality Menu
Toner Saver
Functions Menu
Status Menu
Face Down Tray
Toner
Status Menu
Maintaining the Printer
Upgrading Printer Firmware
Upgrading Firmware Using the Parallel Interface
Upgrading Firmware Using the Network Interface
Drum Shutter
Replacing Printer Components
Replacing the Toner Cartridge
Replacing Printer Components
Replacing Printer Components
Disposing of the Print Cartridge
Replacing the Fuser
Replacing Printer Components
Replacing Printer Components
Replacing the Transfer Roll
Replacing Printer Components
Replacing Printer Components
Replacing Printer Components
Cleaning the Printer
Cleaning the Exterior
Cleaning the Interior
Cleaning the Printer
Wipe the laser scanner window with a soft lint free cloth
Cleaning the Printer
Cleaning Feed Rolls
Cleaning the Printer
Cleaning the Printer
Use the following procedure to clean the front feed rolls
Cleaning the Printer
Cleaning the Printer
SIB048F
Moving the Printer a Long Distance
Moving the Printer
Moving the Printer a Short Distance
Storing the Printer for Long Periods of Time
Storing the Printer for Long Periods of Time
Troubleshooting
Installation Problems
Noise, Smoke, or Smell
Inoperative Printer
No Ready Message
Error Code Paper Jam Location
Paper Jams
E2-2 E2-1
Paper Feeders
Clearing an E1, E2-1 or E2-2 Paper Jam
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Clearing an E3 or E4 Jam
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Paper Jams
Clearing an E0 Jam
Clearing an E7 Jam
E2-1 error message
Clearing an E8 Jam
Print Image Quality Problems
Image is extremely faint and/or image contains blank areas
Entire Page is Blank
Image is extremely dark and/or white areas are not clean
Entire page is black
Black lines on
Ghost images on
Black Spots on
Back of the Printed Page is Dirty
Finished Print is Damaged
Other Print Image Quality Problems
Finished Image Rubs Off
Miscellaneous Problems
Printer is Inoperative
Printer Operates Erratically
Printer Makes Unusual Noises
Room Lights Dim or Flicker When Printer Starts
Printer Interferes with Nearby Radio or Television Reception
Compuprint PageMaster 402N User Guide
Possible Cause Action Line 2 of display
See Loading the Main Tray on
Error Messages
Error Message Possible Cause Action Line
U4 Fuser Failure
Using the Duplexer
About the Duplexer
Installing the Duplexer
Duplexer Installation Sheet
Major Components of the Duplexer
Use the following procedure to install the duplexer
Installing the Duplexer
Testing the Duplexer
Installation Problems
Solving Duplexer Problems
Interpreting Duplexer Error Codes
Clearing Duplex Paper Jams
Correcting Miscellaneous Duplexer Problems
Duplexer Operates Erratically
Duplex Makes Unusual Noises
Solving Duplexer Problems
Removing the Duplexer
Removing the Duplexer
Removing the Duplexer
Using the 500 Sheet Feeder
Major Components of the 500 Sheet Feeder
Mounting Pins Electrical Connector Paper Tray A3/ledger
About the 500 Sheet Feeder
Installation Sheet
Installing the 500 Sheet Paper Feeders
Installing One Paper Feeder
A3/Ledger
Installing the 500 Sheet Paper Feeders
Installing the 500 Sheet Paper Feeders
Installing Two Paper Feeders
Installing the 500 Sheet Paper Feeders
Installing the 500 Sheet Paper Feeders
Installing the 500 Sheet Paper Feeders
Testing the 500 Sheet Feeder
Correct Paper Storage
Print Media Weight, Type, and Size
Loading the A4/Letter or A3/Ledger Paper Tray
Loading Print Media
Loading Print Media
Solving 500 Sheet Feeder Problems
Interpreting Paper Feeder Error Messages
Clearing an E1, E2-1 or E2-2 Paper Jam
Solving 500 Sheet Feeder Problems
Solving 500 Sheet Feeder Problems
Solving 500 Sheet Feeder Problems
Solving 500 Sheet Feeder Problems
Correcting Miscellaneous Paper Feeder Problems
Inoperative paper feeder Erratic operation Unusual noise
Maintaining the 500 Sheet Feeder
Maintaining the 500 Sheet Feeder
SIB048F
Maintaining the 500 Sheet Feeder
Moving the Printer and 500 Sheet Feeder a Long Distance
Moving the 500 Sheet Feeder
Moving the Printer and 500 Sheet Feeder a Short Distance
Moving the 500 Sheet Feeder
Using the High Capacity Feeder
About the High Capacity Feeder
Mounting Pins Electrical Connector Paper Tray Anti-Tip Ski
Installing the High Capacity Feeder
Installing the High Capacity Feeder with a Paper Feeder
Installation Sheet Thumbscrews High Capacity Feeder
Installing the High Capacity Feeder
Installing the High Capacity Feeder
Installing the High Capacity Feeder
Installing Only the High Capacity Feeder
Installing the High Capacity Feeder
Installing the High Capacity Feeder
Testing the High Capacity Feeder
Loading Paper into the High Capacity Feeder
Loading Paper into the High Capacity Feeder
Solving High Capacity Feeder Problems
Interpreting High Capacity Feeder Error Messages
Clearing a High Capacity Feeder Paper Jam
Correcting Miscellaneous High Capacity Feeder Problems
Feeder Operates Erratically
High Capacity Feeder Makes Unusual Noises
Maintaining the High Capacity Feeder
Cleaning the Interior of the High Capacity Feeder
Cleaning the Exterior of the High Capacity Feeder
Cleaning Feed Rolls
Moving the High Capacity Feeder a Long Distance
Moving the High Capacity Feeder
Moving the High Capacity Feeder a Short Distance
Moving the High Capacity Feeder
Using the Stacker
14 Stacker installed with other paper handling options
About the Stacker
Paper Guide Exit Rolls Output Tray Metal Fittings
Installing the Stacker
Major Components of the Stacker
Installing the Stacker
Installing the Stacker
Installing the Stacker
Installing the Stacker
Testing the Stacker
Solving Stacker Problems
Interpreting Stacker Error Messages
Clearing an Stacker Paper Jam
Correcting Miscellaneous Stacker Problems
Stacker Makes Unusual Noises
Solving Stacker Problems
Moving the Stacker
Cleaning the Exterior of the Stacker
Maintaining the Stacker
Moving the Stacker a Short Distance
Moving the Stacker
Moving the Stacker
Appendix a
About this Appendix
Safety Notes
Safety Compliance
Regulatory Compliance
EMC Compliance
Regulatory Compliance
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