CPG PageMaster 402N manual Duplexer Operates Erratically

Compuprint PageMaster 402N User Guide

Solving Duplexer Problems

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If the connection between the duplexer and the printer is not intact, the duplexer will not receive power or logic commands, resulting in an inoperative duplexer.

4.Examine the printer driver settings to make sure the duplexer is available as an installed option.

5.If the duplexer is correctly set as an installed option, reload the printer driver software.

The printer driver software running on the host computer may be damaged. Reinstalling the software is an easy and inexpensive way to isolate or eliminate the problem. Refer to the DRIVERS folder on the Electronic Library CD-ROM for detailed instructions on installing the driver.

6.Call your service technician.

This problem may be caused by a malfunctioning or broken component that requires service.

Duplexer Operates Erratically

The following characteristics define this duplexer problem:

•The duplexer does not function correctly.

•The control panel does not display an error code.

The following procedure guides you through multiple actions that may solve this duplexer prob- lem. Proceed one step at a time until the problem is solved—you may not need to complete the entire procedure. If one of the steps in this procedure corrects the problem but the identical prob- lem returns in less than 50 prints, call for service.

1.Open the rear cover of the printer. Disconnect and reconnect the duplexer.

If the connection between the duplexer and the printer is not intact, the duplexer will not receive power or logic commands, resulting in an inoperative duplexer.

Apr 02