Compuprint PageMaster 402N User Guide
Paper Jams
1.Refer to the pictorial unpacking sheet and the Installation Guide included in the printer packaging and make sure you have removed all shipping spacers and protective tape from the inside of the printer, the paper trays, and the toner cartridge.
2.Open the covers on the printer and carefully inspect the fuser area. Remove any pieces of paper that may be stuck in the fuser.
3.Check the inside of the printer for any obviously broken or detached parts. If you find a bro- ken part, contact your retailer or sales representative.
4.Check the exterior of the printer for broken covers. If you find a broken cover, contact your retailer or sales representative.
5.Verify that the AC wall outlet is the correct voltage for your printer.
6.Remove any paper you have loaded in the main tray, check the inside of the tray well for stray sheets of paper, and reload the paper into the main tray.
7.Connect the printer to the AC wall outlet and turn the printer on by pressing the [ I ] on the power switch on the right side of the printer.
8.If this procedure does not eliminate the noise, smoke or smell, or if the problem returns, turn the printer off, unplug the AC power cord from the AC wall outlet, and contact your retailer or sales representative.
Paper Jams
Paper jams are generally the most common and reoccurring problem encountered when using any printer. Paper may jam anywhere along the paper
When paper gets jammed inside the printer, printing stops and an error code indicating the posi- tion of the jam appears on the display.
Error Code | Paper Jam Location |
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E0 | At the high capacity feeder |
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E1 | At the regi sensor |
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Between the paper feed section (front paper tray or main tray) and | |
| the toner cartridge |
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E3 | Between the toner cartridge and the fuser unit |
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E4 | At the paper exit slot |
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E7 | At the duplexer |
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E8 | At the stacker |
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Apr 02
