E8

Duplexer

(optional)

E7

E2-2

E2-1

E7

Compuprint PageMaster 402N User Guide

Paper Jams

Stacker

(optional)

E4

E3

E1

Paper Feeders

(optional)

5-5

Figure 3-12: Paper Jam Locations and Error Codes.

The most common causes of paper jams are:

The printer is not placed on a level surface.

The print media does not conform to the specifications.

The paper is not loaded correctly in the front paper tray or the cassette.

The paper is wrinkled or curled.

The paper guide is not set correctly.

Occasional paper jams result from simple things such as static electricity sticking paper together— causing several sheets to feed at the same time—or from the feed rolls becoming slippery from an accumulation of paper dust. Occasional paper jams usually require minor user intervention that involves reloading the paper or cleaning the feed rolls.

Apr 02

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CPG PageMaster 402N manual E2-2 E2-1, Paper Feeders