Compuprint PageMaster 402N User Guide

Warning Messages and Error Messages

5-41

Error Messages

The table below lists error messages, the possible causes of each error, and the actions required to recover from each error.

Error Message

Error Message

Possible Cause

Action

Line 1

Line 2

 

 

 

 

 

 

E0 JAM HCF

Remove Paper

There is a paper jam

Remove the jammed paper from

E1 JAM TRAY/REGI

 

inside the printer.

the indicated location.

E2-1 JAM MISFEED

 

 

See the “Paper Jams” on page 5-4

E2-2 MISFEED DUP

 

 

for information about removing

E3 JAM REGI/FUSR

 

 

paper jams.

E4 EXIT JAM

 

 

 

E7 JAM DUPLEX

 

 

 

E8 JAM STACKER

 

 

 

 

 

 

 

E5 TRAY OUT

Reposition Front

The front tray is out.

Reposition or close the front tray.

 

 

 

 

E5 COVER OPEN

Top/Rear

The top cover or rear

Close the top or rear cover.

 

 

cover is open.

 

 

 

 

 

E5 COVER OPEN

Stacker

The stacker cover is

Close the stacker cover.

 

 

open.

 

 

 

 

 

E5 COVER OPEN

Close HCF Cover

The HCF cover is open.

Close the HCF cover.

 

 

 

 

J3 TONER CART.

Install/Reset

The toner cartridge is not

Install the correct toner cartridge

 

 

installed, or an incorrect

according to the specifications.

 

 

cartridge is installed.

See “Replacing the Toner

 

 

 

Cartridge” on page 4-3.

 

 

 

 

LOAD PAPER TRAY1

Paper Size/Paper

Tray 1 is empty.

Load paper into the tray.

 

Type

 

 

 

 

 

 

LOAD PAPER TRAY2

Paper Size/Paper

Tray 2 is empty.

Load paper into the tray.

 

Type

 

 

 

 

 

 

LOAD PAPER TRAY3

Paper Size/Paper

Tray 3 is empty.

Load paper into the tray.

 

Type

 

 

 

 

 

 

LOAD PAPER FRONT

Paper Size/Paper

The front tray is empty.

Load paper into the tray.

 

Type

 

 

 

 

 

 

OUTPUT TRAY FULL

Remove Paper

The output tray is full.

Remove paper from the tray.

 

 

 

 

STACKER FULL

Remove Paper

The stacker is full.

Remove paper from the tray.

 

 

 

 

Apr 02

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CPG PageMaster 402N manual Error Messages, Error Message Possible Cause Action Line