Compuprint PageMaster 402N User Guide
Solving 500 Sheet Feeder Problems
Interpreting Paper Feeder Error Messages
The printer control panel displays error messages when there is a problem with the printer or any of the optional
Error or Warning Message | Error or Warning | Possible Cause | Action |
Line 1 | Message Line 2 |
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(Warning message, printer | Tray 2 Missing | Tray 2 is not installed. | Install the tray. |
continues operating and line | (applies to first paper |
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1 shows printer status.) | feeder if installed) |
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| Tray 3 Missing | Tray 3 is not installed. | Install the tray. |
| (applies to second paper |
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| feeder if installed) |
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| Paper Low Tray 2 | Paper supply in tray 2 is | Add paper to the tray. |
| (applies to first paper | low. |
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| feeder if installed) |
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| Paper Low Tray 3 | Paper supply in tray 3 is | Add paper to the tray. |
| (applies to second paper | low. |
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| feeder if installed) |
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| Paper Out Tray 2 | There is no paper in tray | Add paper to the tray. |
| (applies to first paper | 2. |
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| feeder if installed) |
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| Paper Out Tray 3 | There is no paper in tray | Add paper to the tray. |
| (applies to second paper | 3. |
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| feeder if installed) |
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E1 JAM TRAY/REGI | Remove paper | There is a jam between |
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| the source tray and the |
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| registration sensor. |
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Remove paper | There is a misfeed jam | Remove the jammed paper | |
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| near the source paper | from the source tray. |
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| tray. |
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LOAD PAPER TRAY2 | Paper Size/ | Tray 2 is empty. | Load paper into the tray. |
(applies to first paper feeder | Paper Type |
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if installed) |
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LOAD PAPER TRAY3 | Paper Size/ | Tray 3 is empty. | Load paper into the tray. |
(applies to second paper | Paper Type |
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feeder if installed) |
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Installation Problems
Simple oversights during installation may cause problems when you first use the paper feeder. If the paper feeder is inoperative after you have installed it, use the following procedure to check several possible causes.
1.Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
Apr 02