Compuprint PageMaster 402N User Guide

Solving 500 Sheet Feeder Problems

7-17

Interpreting Paper Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error messages associ- ated with the 500 sheet paper feeder, the possible cause of the error, and the action to take to correct the problem. If the control panel shows an error message that concerns another part of the printer, refer to Chapter 5: Troubleshooting for a complete list of all warning and error messages.

Error or Warning Message

Error or Warning

Possible Cause

Action

Line 1

Message Line 2

 

 

 

 

 

 

(Warning message, printer

Tray 2 Missing

Tray 2 is not installed.

Install the tray.

continues operating and line

(applies to first paper

 

 

1 shows printer status.)

feeder if installed)

 

 

 

 

 

 

 

Tray 3 Missing

Tray 3 is not installed.

Install the tray.

 

(applies to second paper

 

 

 

feeder if installed)

 

 

 

 

 

 

 

Paper Low Tray 2

Paper supply in tray 2 is

Add paper to the tray.

 

(applies to first paper

low.

 

 

feeder if installed)

 

 

 

 

 

 

 

Paper Low Tray 3

Paper supply in tray 3 is

Add paper to the tray.

 

(applies to second paper

low.

 

 

feeder if installed)

 

 

 

 

 

 

 

Paper Out Tray 2

There is no paper in tray

Add paper to the tray.

 

(applies to first paper

2.

 

 

feeder if installed)

 

 

 

 

 

 

 

Paper Out Tray 3

There is no paper in tray

Add paper to the tray.

 

(applies to second paper

3.

 

 

feeder if installed)

 

 

 

 

 

 

E1 JAM TRAY/REGI

Remove paper

There is a jam between

 

 

 

the source tray and the

 

 

 

registration sensor.

 

 

 

 

 

E2-1 JAM MISFEED

Remove paper

There is a misfeed jam

Remove the jammed paper

 

 

near the source paper

from the source tray.

 

 

tray.

 

 

 

 

 

LOAD PAPER TRAY2

Paper Size/

Tray 2 is empty.

Load paper into the tray.

(applies to first paper feeder

Paper Type

 

 

if installed)

 

 

 

 

 

 

 

LOAD PAPER TRAY3

Paper Size/

Tray 3 is empty.

Load paper into the tray.

(applies to second paper

Paper Type

 

 

feeder if installed)

 

 

 

 

 

 

 

Installation Problems

Simple oversights during installation may cause problems when you first use the paper feeder. If the paper feeder is inoperative after you have installed it, use the following procedure to check several possible causes.

1.Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.

Apr 02

Page 161
Image 161
CPG PageMaster 402N manual Interpreting Paper Feeder Error Messages, Installation Problems