Compuprint PageMaster 402N User Guide
Solving High Capacity Feeder Problems
Interpreting High Capacity Feeder Error Messages
The printer control panel displays error messages when there is a problem with the printer or any of the optional
Error or Warning Message | Error or Warning | Possible Cause | Action |
Line 1 | Message Line 2 |
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(Warning message, printer | Tray 2 Missing | Tray 2 is not installed. | Install the tray. |
continues operating and line | (applies to HCF if no |
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1 shows printer status.) | 500 sheet feeder is |
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| installed) |
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| Tray 3 Missing | Tray 3 is not installed. | Install the tray. |
| (applies to HCF if one |
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| 500 sheet paper feeder |
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| is installed) |
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| Paper Low Tray 2 | Paper supply in tray 2 is | Add paper to the tray. |
| (applies to HCF if no | low. |
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| 500 sheet feeder is |
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| installed) |
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| Paper Low Tray 3 | Paper supply in tray 3 is | Add paper to the tray. |
| (applies to HCF if one | low. |
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| 500 sheet paper feeder |
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| is installed) |
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| Paper Out Tray 2 | There is no paper in tray | Add paper to the tray. |
| (applies to HCF if no | 2. |
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| 500 sheet feeder is |
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| installed) |
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| Paper Out Tray 3 | There is no paper in tray | Add paper to the tray. |
| (applies to HCF if one | 3. |
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| 500 sheet paper feeder |
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| is installed) |
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| HCF Lifting | The high capacity feeder | Wait until the HCF has |
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| is lifting. | finished lifting completely. |
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E0 JAM HCF | Remove paper | There is a jam at the | Remove the paper jam. See |
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| high capacity feeder. | “Clearing a High Capacity |
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| Feeder Paper Jam” on page |
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E5 COVER OPEN | Close HCF Cover | The HCF cover is open. | Close the HCF cover. |
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LOAD PAPER TRAY2 | Paper Size/ | Tray 2 is empty. | Load paper into the tray. |
(applies to HCF if no 500 | Paper Type |
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sheet feeder is installed) |
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Apr 02
