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Compuprint PageMaster 402N User Guide

Installation Problems

About this Chapter

This chapter describes the problems that you may encounter when using your printer, and provides procedures for resolving the problems. This chapter also lists the warning and error messages that appear on the control panel display.

There are four basic types of printer problems:

Installation problems

If there is a problem with the printer when you first turn in on, refer to “Installation Prob- lems” on page 5-2for information about possible installation problems.

Paper Jams

If there is a paper jam, refer to “Paper Jams” on page 5-4for procedures to remove the jam.

Print quality problems

If the finished prints delivered to the output tray display image problems such as image black spots or vertical lines on the page, refer to “Print Image Quality Problems” on page 5-27and complete the procedure provided for the specific image problem that you have encountered.

Miscellaneous problems

If you have a printer problem but the control panel does not display a warning message or error message, refer to “Miscellaneous Problems” on page 5-35and follow the directions for correcting that problem.

Many of these printer problems are indicated by a warning or error message appearing on the con- trol panel display. If the printer control panel displays a warning message or error message, refer to “Warning Messages and Error Messages” on page 5-39and complete the actions prescribed for the specific warning or error message.

Installation Problems

It is common for simple oversights during printer installation to cause problems when you first turn the printer on, resulting in noise, smoke, or smell; an inoperative printer; or the absence of a ready message on the control panel.

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CPG PageMaster 402N manual About this Chapter, Installation Problems