Sony DSC-P51, DSC-P31, DSC-P71 operating instructions Troubleshooting, Batteries and Power

Troubleshooting

If you have trouble with your camera, try the following solutions.

1Check the items on pages 82 to 88. If the screen or the display window shows “C:ss:ss”, the self- diagnostics function is working. Please see page 90.

	Troubleshooting
2 Press the RESET button (pages 9, 11,	3 Consult your Sony dealer or local
13) on the bottom of the camera, then	authorized Sony service facility.
turn on the power again. (This will erase
the date/time settings, etc.)
RESET button

Batteries and Power

Symptom	Cause	Solution
The battery remaining	• You have used the camera for a long time in an	—
indicator is incorrect. Or	extremely hot or an extremely cold location.
the sufficient battery	• The batteries are dead (page 101).	pReplace the batteries with a new one.
remaining indicator is	• The batteries are discharged.	pInstall a charged batteries (page 14).
displayed but the power	• A mismatch has occurred in the remaining	pFully charge the batteries (page 15).
soon runs out.	battery time information.
The battery runs down too	• You are recording/playing back images in an	—
quickly.	extremely cold location.
	• The batteries are not charged enough.	pFully charge the batteries (page 14).
	• The batteries are dead (page 101).	pReplace the batteries with a new one.
The power cannot be	• The batteries are not installed correctly.	pInstall the batteries correctly (page 17).
turned on.	• The AC power adaptor is disconnected.	pConnect it securely to your camera (page 19).
The power turns off	• If you do not operate the camera for about 90	pTurn on the power again (page 20).
suddenly.	seconds while the power is on, the camera turns
	off automatically to prevent wearing down the
	battery (when [POWER SAVE] is [OFF], after
	three minutes.) (page 20).
	• The batteries are discharged.	pReplace it with a charged battery (page 14).

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