Cisco Systems 5.3.x manual Edit Video Troubleshooting

Chapter 5 Edit Video

Troubleshooting

Troubleshooting

My edits do not appear when I play the video back after publishing. Why weren’t they saved?

Cisco Show and Share uses nondestructive editing. This means that instead of changing the actual video, Cisco Show and Share inserts markers and pointers to indicate the changes. This type of editing requires the video to be served from a Flash streaming server. If the videos are stored on the Cisco Show and Share server itself, they will be served from a Flash streaming server.

However, quite often the video source is actually stored and served from an external server dedicated to storing large quantities of video files. If the video is being served from another type of server, for example a simple web server, then the edits that you make will not appear during playback. If you experience this problem, contact your system administrator for more information about the type of server being used for the videos.

Where do I go to change the keywords for the Pulse keyword identification feature?

Viewers and Authors cannot add keywords to the Pulse keyword identification engine. Your Cisco MXE administrator is responsible for maintaining the list.

User Guide for Cisco Show and Share 5.3.x

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