Troubleshooting
If you experience trouble with the camera, try the following solutions.
1Check the items on pages 122 to 130.
If a code such as “C/E:ss:ss” appears on the screen, see page 131.
2Remove the battery pack, wait for about one minute,
3Initialize the settings (page 85).
4Consult your Sony dealer or local authorized Sony service facility.
On repairing cameras with internal memory or Music files function included, data in the camera may be checked on minimum necessity to verify and improve the malfunction symptoms. Sony will not copy or save any of those data.
Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
Click one of the following items to jump to the page explaining the symptom and cause or the appropriate corrective action.
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