The image is too bright.
• Adjust the exposure (page 41).
The image colors are not correct.
•Set [Color Mode] to [Normal] (page 58).
•Adjust the White Balance (page 43).
Vertical streaks appear when you are shooting a very bright subject.
•The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on the image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
•The camera is attempting to increase the visibility of the screen by temporarily brightening the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
•Set [Red Eye Reduction] to [Auto] or [On] (page 56).
•Shoot the subject at a distance closer than the flash range using the flash.
•Light the room and shoot the subject.
•Retouch the image using [Retouch] t [Red Eye Correction] in viewing menu (page 68), or correct using “PMB”.
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded.
Cannot shoot images in succession.
•The internal memory or “Memory Stick Duo” media is full. Delete unnecessary images (page 34).
•The battery level is low. Insert charged battery pack.
The same image is shot several times.
• [REC Mode] is set to [Burst] (page 40). Or, [Scene Recognition] is set to [Advanced] (page 49).
Viewing images
Cannot play back images.
•Press the 
(Playback) button.
•The folder/file name has been changed on your computer.
•No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras.
•The camera is in USB mode. Delete the USB connection (page 110).
•You may not be able to play back some images stored on the “Memory Stick Duo” media shot using other cameras. Play such images in Folder View (page 64).
•This is caused by copying images on your computer to the “Memory Stick Duo” media without using the “PMB”. Play such images in Folder View (page 64).