Self-diagnosis function

When the self-diagnosis function activates to prevent the player from

malfunctioning, a five-character service number (combination of a letter andC:13:00 digits) flashes on the screen and on the front panel display. In this case, check the

following table.

First three characters of the service number

Cause and/or corrective action

 

 

C13

•The disc is dirty.

 

, Clean the disc with a cleaning cloth. (page 6)

 

 

C31

•The disc is not inserted correctly.

 

, Open the disc tray and insert the disc correctly.

 

 

Exx (xx is number)

•To prevent a malfunction, the player has performed the self-diagnosis function.

 

,When you contact your Sony dealer or local authorized Sony service facility, give

 

the 5-character service number. (example: E 61 10)

 

 

Information Additional

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