Additional Information

Troubleshooting

If you experience any of the following difficulties while using the CD/DVD player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the mains lead is connected securely.

The picture is black and white.

,In the Setup Display, set “LINE” in “CUSTOM SETUP” to the appropriate item that conforms to your TV(page 59).

,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.

Even though you set the aspect ratio

in “TV TYPE” of “SCREEN SETUP,”

the picture does not fill the screen.

,The aspect ratio of the disc is fixed on your DVD.

Picture

There is no picture.

,The connecting cords are not connected securely.

,The connecting cords are damaged.

,The CD/DVD player is not connected to the correct TV input jack (page 17).

,The video input on the TV is not set so that you can view pictures from the CD/DVD player.

,In the Setup Display, set “LINE” in “CUSTOM SETUP” to the appropriate item that conforms to your system (page 59).

Picture noise appears.

,The disc is dirty or flawed.

,If the picture output from your CD/DVD player goes through your VCR to get to your TV, the copy-protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your CD/DVD player directly to your TV, please try connecting your CD/DVD player to your TV’s S video input (page 17).

Sound

There is no sound.

,The connecting cord is not connected securely.

,The connecting cord is damaged.

,The CD/DVD player is connected to the wrong input jack on the amplifier (receiver) (page 21, 22, 24).

,The amplifier (receiver) input was not changed so that you can listen to the CD/DVD player.

,The CD/DVD player is in pause mode or in Slow-motion Play mode.

,The CD/DVD player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (COAXIAL) jack, check the audio settings (page 61).

Sound is noisy.

,The disc is dirty or flawed.

,When playing a CD with DTS sound tracks, noise will come from the LINE OUT L/R (AUDIO) jack (page 31).

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 61).

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